Question about LG KU990 Viewty

2 Answers

Failing connection to phone via USB

I am trying to connect my recently purchased LG viewty to my PC via the USB cable provided. The USB connection mode is currently set to 'Data Service' per manual instructions. When I try to connect using the Connection Wizard module in the LG PC Suite, it goes undetected ("Failed to connect the mobile phone to the PC").

I also attempted to connect using the other USB connection modes but was unsuccessful. In particular when I choose 'mass storage device' and tried to connect it returned the error message on my phone "Insert memory card for connecting as mass storage".

It's quite possible I'm missing something trivial here so any enlightenment would be greatly appreciated :)

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  • 2 more comments 
  • Janmin Patel Jul 23, 2008

    I am trying to install LG PC Suite on my computer, but i don't have the CD of the software. How can i install LG PC Suite on my computer so that i can connect USB device on computer and can download the images.

  • Anonymous Aug 26, 2008

    same

  • HAIGWAIPA Sep 04, 2008

    Same problem. Someone has a solution?

  • Anonymous Sep 07, 2008

    similar problem here too except it will recognise the phone for a second but cuts off as soon as PC suite is clicked. How annoying not being able to download pic or sync......

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  • 6 Answers

Hi, I just had the exact same problem..
I tried like FOREVER and I even said, if this try doesnt work; i'm giving up, and then... it finally worked.. haha :) so, this is what I did.
(dont connect your phone yet but set your phone as data service) You open the program LG pc suite, and then click connection wizard > usb > and then here, you connect the both ends of the usb.. one end on your pc and the other on your phone, and then you press next. Hopefully it says something like Com Port Number and Phone Model. You click next and finish. So, now you are connected to the phone to your pc. To get photos to your pc, you click content. images. and copy and paste to where you like (pictures in your pc) and then your done :D this also goes to other files too :D

I hope this really helped because I just learned it few minutes ago and I was about to scream because I tried so many ways. Hope this helped and Good Luck :D

Posted on Jul 15, 2009

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  • 10 Answers

Step by Step instructions should solve it for you no probbz:-

1 - Click Start
2 - All programms XP Control Pannel
3 - My Computer
4 - Click System
5 - Hardware Tab
5 - Click Device Manager
6 - New Undetected Connections can be found here, e.g The USB
7 - The LG USB Should have a Yellow ? Showing that there is a problem, all you nee to do it click Update Driver - If this fails unplug LG USB to work Log off and Back on again
8 - Plug in USB next to the clock at the bottom you should see a device manager pop up showing its detected and ready to use
9 - If it did not work then go through steps 1 to 6 and click roll back driver (previouse phone state).

If tat diddnt work im sory I do not know what will, Ohh have you checked in your settings that it is enabled to auto pick up plug & play items? If not that is the problem.

Posted on Jul 15, 2009

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Posted on Jan 02, 2017

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Run the software as administrator and by the warnig choose yes.

The fallowing software will e installed:

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Ths take a few min.

Disconnect your LG before installing the software!!!

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Download this USB driver for the Viewty:

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Hope this helps!

Chris (ziraffa)

ps that firmware is stored at megaupload, so if you're not registered with that site, just wait the 60 seconds or so to begin download.. No sense in 'paying' for access to free drivers!




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1 Answer

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