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Hi yesterday I tried to download a PDF file and halfway through the download the screen wentblank white and now this is happening regularley, I also have been playing a cricket game on the hard drive CD/rom do you think this has caused the problem? Thanks for your help Kevin

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Hi Kevin,

Here are some area's to look into:

  • The Advance tap in System Properties, check the Performance settings. Under Visual Effects, you may want to choose "adjust for best performance". This helps reduce memory uses. And in the "Advance" tab check the virtual memory. Generally, the paging file should be 1.5 times the amount of memory installed. Or you can use the recommended by the system. Again, this will help reduce memory uses.
  • Go to your Display Properties and change the the Color resolution to 16 bit.
  • Check if there is an update driver for your network adapter.
  • Perform disk cleanup and defrag.
  • Then reboot.
Performing these steps will take time but should help.

Good luck and thank you

Posted on Jul 22, 2008

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Be prepared as this is a lengthy solution.
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