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Re: The error code is E000013-0010
The feed screw in side the waste toner pipe prevented from rotating.remove the waste toner pipe,and try turning the screw by hand.If it turns easily,mount it back again and see if the problem is corrected.Otherwise,replace the waste toner pipe,and remove thecause.
make the following selections in service mode
COPIER>I/O>DC-CON>.is bit 6 of P003 is 0.replace MSW2.if its not 0 replace DC controllor PCB.
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This is an error code dealing with the toner auger motor being bound up. Has the waste toner message been on for along time and the waste toner bottle not being emptied. Sometimes the waste toner counter has been reset several times without the bottle being emptied. This will cause the waste toner to back up in the auger mechanism. Thsi will have to be taken apart ( very tedious job ) and the toner removed from the tube. The auger spring and even some gears may have to be replaced. I've never had to replace the motor on any copier yet. Good Luck.
This is the standard Canon code for waste toner feed screw is locked. Most likely someone reset the waste toner counter and the waste toner has backed up in the auger screw. You should first empy the waste toner bottle located on the right side lower right. Remove the two screws and empty the bottle you find. You may even have to remove all the associated covers motors and circuit boards to get to the waste toner system. You will have to either clear out the auger tube, or replace the whole assembly. Check for broken parts, bound up screw, fused toner, etc. I've done this a couple of times and it's not fun. I try to make sure that I empty the bottle at every 1 million copy mark just so this doesn't happen again. Good Luck.
I believe a E013 error code means that the waste toner feed screw is packed with toner and can not turn the feed screw. From what I remember, there is a switch on the drive gears for the waste toner on the back ofthe copier. It is not a Happy, happy,joy,joy job...... You will need to clear out the feed screw & empty out the waste toner bottle and possibly cln out the drum unit... Toner is packed there as well...... Good Luck
Waste toner bottle is overfull or you have a problem with the waste toner auger or drive. The simple thing to check is the waste toner container inside the front door and make sure it is not over full. Then check the tube that fits into the bottle for clogged toner. If these simpler things do not resolve the code then you may want to consider calling your local service provider as it gets much more technical from there. Including dis-assembling parts of the machine. Turn off main power to reset the code.
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This error indicates that the waste toner bottle is full
Remove the small cover on the lower left hand side( one screw only) and remove the waste toner bottle and emptied it ensure that bottle neck is not clouded with toner otherwise even the bottle is empty still it will detect waste toner is full .hope this will help
A common mistake is that people think that the waste toner needs to be emptied and instead the toner needs to be replaced --- and vice versa. Check to make sure that the toner bottle is not empty. Also, if you made copies that took ( used ) more toner then the machine was able to replenish, the machine has not had a chance to catch up. Place a white sheet of paper on the platen glass and make blank white copies. You may only be able to get 1-2 copies at first but as the device catches up with the toner replenish you should be able to make more. The blank copies you make -- do NOT put that paper right back into the machine. Lay it flat and let it cool, this will help prevent unwanted jamming due to heat build up in the paper. IF you have good amount of new toner in the machine, gently tap the front line ( or rear line) that feeds the used toner into the waste bottle. Sometimes the waste toner will clog and back up into the machine giving false 'waste toner full' message.
This is the error code for a clogged waste toner auger. If you heard a clicking sound coming from the rear of the copier before the error you have clogged waste toner . This may take a long time to clear. May have been caused by not emptying the waste toner bottle when it indicated to do so and the waste toner backed up on itself. You may have to remove most of the items at the rear of the copier to either replace the auger pipe assy or just the slip gears that drive the auger. I've never looked forward to doing this on any of the copiers that have an auger system. If you're not a tech a tech should be called and may take several hours depending on how serious it is to clear. Good Luck.
I have your bulletproof fix. Open the front door,and look at the far right bottom corner.You will see a piece of sheet metal about 3" by 6" that is locked down by a black plastic button that looks like an oversized thumb tack(if its still there). The black retainer holds the sheet metal slider in place. The sheet metal slider holds the used toner bottle in place.Remove the black plastic retainer and slide the sheet metal towards you.The sheet metal will actually have a hold on the waste toner bottle and so they both will come out together,as you will see when you pull it out. Empty the bottle into a trash bag (be careful, its not dangerous but can make one hell of mess). This machine uses an auger and tube assembly to deliver the used toner to the bottle. As the bottle reaches maximum capacity, the backpressure of trying to push more toner into a confined space causes a bind in the delivery system which trips a sensor(photo interruptor) and you get the message to empty the waste toner. So once the bottle is emptied you should be ok. Note: on rare occasions the tube and auger assembly(which became somewhat packed and therefore gave the message) will remain slightly bound even after the toner in the bottle is emptied.You might have to slide the waste toner bottle back in a couple of times to dislodge the clogged toner. In fact I have had to use a slight amount of "force" to jog the clog loose.Again this is rare. The copier should immediately recover once you put the bottle back and close the door. Another rarity can occur which will cause you to turn the copier off and back on in order for the copier to return to a ready condition. Have a fine day. ............SPINAL............