Question about Canon imageRUNNER 8500 Copier

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The error code is E000013-0010

I emptied the waste tonor bottle but I did not check to see if the feed tube was clogged, I will return to the acccount later today to continue the call.

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The feed screw in side the waste toner pipe prevented from rotating.remove the waste toner pipe,and try turning the screw by hand.If it turns easily,mount it back again and see if the problem is corrected.Otherwise,replace the waste toner pipe,and remove thecause.
make the following selections in service mode
COPIER>I/O>DC-CON>.is bit 6 of P003 is 0.replace MSW2.if its not 0 replace DC controllor PCB.

Posted on Aug 03, 2008

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