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How do you run the recovery cd on a compaq presario 5000 series? When I run the cd it loads the cd rom rive and stops at an a: I know i must push a letter or something in order for it to format and install Me. Will you tell me the order of opperations to reinstall? thank you,steve

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I had my hd formated and I was told that I could not run the recovery CD. When I run the KQR.EXE I get 5 options but I cannot chose any, the computer does not respond.

Posted on Jul 28, 2008

I will try that but, I was told tht because of my Formating the HD I need a clean install of Windows, I want to put XP Professional on the computer, I hear ME is a mess. Thank you please keep in touch and I will relate the opperations to you. (Iguess I'll need RAM and..., can you help)?

Posted on Jul 27, 2008

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This link should give you the information that you need.

You may or may not need the product key for ME during this. It should be on the side of your case on a holograpic sticker.


Posted on Jul 22, 2008

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Go to the bios settings through F2 or delete key during post abter that look for options like (boot device priority or 1st boot device.) change it to the cd/dvd rom option and then save and exit (F10) the system will start rebooting and will show you a msg press any key to boot from cd so hit the space bar the SRCD should start loading..but if the recovery cd is an OEM then the other utility software that came along with the system might be lost..Steve let me know what happens next!!

Posted on Jul 22, 2008

  • prayag_78
    prayag_78 Jul 27, 2008

    steve need to change the boot option in first boot device to cd/dvd rom


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1 Answer

Compaq presario 5000 series.

There is a little hole next to the drawer above or below.
Straiten out a paper clip and push it in the hole this will release the drawer and it will open

May 19, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

My Compaq Presario 5000 series (year 2001) is running extremely slow. I was told to use the original disc and start it over again. I do not have one. Where can I get one?

what operating system have you got? You can load Windows XP clean on it and download drivers from . How much Ram have you got in the PC , maybe upgrade RAM?

May 19, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Presario 5000 PC Desktop: i want to do a full recovery with the cd disk but ...

if you have the restore disks , you don't need manual

just insert the cd's

May 17, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

Cannot complete recovery or clean install windows Compaq Presario

You could have a Boot Sector Virus. you would need to run anti-virus software to try and remove this issue. I would recommend Avast or AVG. I have attached a link of website that microsoft recommends.

Jan 10, 2010 | Compaq Presario 5000 PC Desktop

1 Answer

My HP Compac Presario 5000 PC cd rom drive E door is stuck. Do you know how I can easily fix this?

hello, take a paper clip staighten it up and insert it straight into the little hole next to eject button. This will manully push the tray out, once you have the tray out take out the cd/dvd if there is one in it, pull out the tray all the way out and then push it back in try testing it again to see it works now.
if not try a simple restart to see it fixes the issue, if not;
once pc is up and running again go into device management and uninstall cd/dvd drive and let it re-detect it.
here is how:
right click on "my computer" then select "properties" then select hardware tab, then click on device manager, click on the + sign in front of your cd/dvd rom drive, right click and uninstall, then finally click on Action and select "scan for hardware" option.

tel me know if this fixes your issue or you need more help.
good luck
Amar Sondhi

Dec 06, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

When putting the recovery disc in it will run a few minutes then say free disc error

Normally you want to boot the pc with the recovery disc in. Some recovery programs work best on boot up. If not check the cd to make sure it is not scratched. Also try it in another pc to rule out a bad cd-rom.

Nov 07, 2009 | Compaq Presario 5000 PC Desktop

2 Answers

I have an old Presario 5000 series PC, hard disk crashed, bought a new hard disk and tried to use the Quick Restore CD's to Restore to Factory settings. Can't seem to boot up from Disc 1 of the Quick...

For boot from disk first you have to set first boot device option in BIOS.
for that when you power up the computer press F1 or F2 or "del" key to enter in bios.
Then go to boot menu then set first boot device as your cd/dvd rom.
then save settings then insert recovery diks in rom then check.
Then it boot from disk if your disk and cd.dvd rom works fine.
Let me know if you need more assistance.

Nov 05, 2009 | Compaq Presario 5000 PC Desktop

1 Answer

I have a compaq 5000 and i went to turn it on and the screen is black with a flashing curser and nothing loads is there a way i can load windows on it, and by the way the cd rom dont auto run my restore...

hi! there,
click F2 or delete configure your bios set up,
1st. priority cd room
2bd priority hardisk
3rd floopy
click F10 exit and save
rhen start run,insert your restore cd.cheers

Apr 05, 2009 | Compaq Presario 5000 PC Desktop

2 Answers

Can't reboot Compaq/Presario desktop, (power supply is working)

If the system recovery disk doesn't work it usually mans that the hard drive is bad. I would change the hard drive and use the system recovery disk on it after replacement. 

Dec 27, 2008 | Computers & Internet

2 Answers

Deleted CD Rom

Cool my friend you can use system restore to get it back..
Click Start->Run->type msconfig->click Launch System Restore button...Click restore my computer to an earlier time->select a restore point->click restore
PS:it will backup all of your software and will lose nothing..

Let me know if it worked..
Good luck!

Oct 21, 2007 | Compaq Presario 5000 PC Desktop

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