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How do you run the recovery cd on a compaq presario 5000 series? When I run the cd it loads the cd rom rive and stops at an a: I know i must push a letter or something in order for it to format and install Me. Will you tell me the order of opperations to reinstall? thank you,steve

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I had my hd formated and I was told that I could not run the recovery CD. When I run the KQR.EXE I get 5 options but I cannot chose any, the computer does not respond.

Posted on Jul 28, 2008


I will try that but, I was told tht because of my Formating the HD I need a clean install of Windows, I want to put XP Professional on the computer, I hear ME is a mess. Thank you please keep in touch and I will relate the opperations to you. (Iguess I'll need RAM and..., can you help)?

Posted on Jul 27, 2008

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This link should give you the information that you need.

You may or may not need the product key for ME during this. It should be on the side of your case on a holograpic sticker.


Posted on Jul 22, 2008

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Go to the bios settings through F2 or delete key during post abter that look for options like (boot device priority or 1st boot device.) change it to the cd/dvd rom option and then save and exit (F10) the system will start rebooting and will show you a msg press any key to boot from cd so hit the space bar the SRCD should start loading..but if the recovery cd is an OEM then the other utility software that came along with the system might be lost..Steve let me know what happens next!!

Posted on Jul 22, 2008

  • prayag_78
    prayag_78 Jul 27, 2008

    steve need to change the boot option in first boot device to cd/dvd rom


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I have an old Presario 5000 series PC, hard disk crashed, bought a new hard disk and tried to use the Quick Restore CD's to Restore to Factory settings. Can't seem to boot up from Disc 1 of the Quick...

For boot from disk first you have to set first boot device option in BIOS.
for that when you power up the computer press F1 or F2 or "del" key to enter in bios.
Then go to boot menu then set first boot device as your cd/dvd rom.
then save settings then insert recovery diks in rom then check.
Then it boot from disk if your disk and cd.dvd rom works fine.
Let me know if you need more assistance.

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you need to install the operating system once again on the computer or else do a recovery from the recovery partition of the computer by going to f11.

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Cool my friend you can use system restore to get it back..
Click Start->Run->type msconfig->click Launch System Restore button...Click restore my computer to an earlier time->select a restore point->click restore
PS:it will backup all of your software and will lose nothing..

Let me know if it worked..
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