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Re: Product Not Working - HP5610 ALL IN ONE
I would like you to try other way of resetting your printer.
PERFORMING SEMI-FULL RESET
Ensure that you have a two contact phone cable connected to line 1
socket of the printer and that the other end of the cable is connected
to the phone jack in the wall.
a partial reset on the printer. To do this first remove the power
supply from the back of the printer. With the power off press and hold
the # and 3 keys.
Plug the power back into the printer, keep holding the # and 6 keys till you see “ SEMI-FULL Reset
” displayed on the printer screen. Sometimes, the printer will just turn off, if it happen just released the two buttons then press the power ON button to turn the printer ON.
After turning it ON, you will see the message "NVM SEMI-FULL" reset.
If this does not resolve the issue contact HP at 1-800-474-6836
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You can't. A reset is a #6. A #9 resets the NVM - the NVM is the firmware that makes the printer function. If you have reset the NVM there is no way to bring it back again unfortunately. It should only be used by HP in their repair department when they are seeking to replace the firmware components.
0x error codes indicate that the product has an internal error. Try to reset the printer:
1. Without turning off the product, disconnect the USB cable from the rear of the product. 2. Remove the cartridges from the product. 3. Wait for the 'Insert Cartridges
' message to display on the control panel. 4. Disconnect the power cord from the back of the product. 5. Wait 60 seconds. 6. Reconnect the power cord. If the product does not automatically turn on, press the Power button 7. Reinsert the cartridges, and then close any open doors on the product 8. If you receive a prompt to print a calibration page, do so. 9. Reconnect the USB cable to the rear of the product, and then try printing again.
Where you able to scan and make copy without any problem...?
You can try a Partial reset which would reset the printer for any errors, Partial reset is: Unplug the power cord from the printers end with the power still on, and then press and hold the # and No 3 Keys in the All-In-One and insert the power cord without releasing the keys, it will display in the screen as partial reset
HP Support: Try resetting the unit by unplugging the unit while its on, then holding on the # and 6 keys plug the power back in an continue to hold the # and 6. The printer will power itself down, the reset is complete; turn it back on using the power button and attempt a copy. If the unit has never been able to make a copy, it is likely that unit is defective.