Question about LG Dehumidifiers
My dehumidifier has been working fine for the past year. It recently stopped and hs CH 01 on the control panel. The manual does not have a troubleshhoting guide with messages like this on the control panel. Do you know what this means and how to fix it? I have tried the reset button and turned it off then back again.
All, I had this same problem as well. I called the LG Support Line and they told me the unit needed to be serviced. I went through the motions of getting the service providers and what have you, but I wasn't going to go through with it because the closes service provider was a 45 minute drive. I posted how disappointed I was because I had only had the unit for a year, but could not find my earlier post.
Anyay, I am glad I went through the motions, because a few days later LG called and told me they would be shipping me a refurbished replacement. Wow. That was a treat. They shipped me a refurbished unit and had me send the old one back. I did not have to pay a dime. The sent me the Fedex shipping label via email and I called Fedex and they came by and picked it up.
I cannot remember if I had registered the unit when I initially purchased it. Sometimes I won't do that because it seems only to serve as a license to sell me stuff. They took down all my contact information and sent me the unit so I don't know. I would simply encourage everyone with the CH 01 error code to give LG a call via the support number from their website at lgappliances.com. Good luck!
Posted on Sep 28, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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