Question about LG Dehumidifiers

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Stopped Running - Control Panel CH 01

My dehumidifier has been working fine for the past year. It recently stopped and hs CH 01 on the control panel. The manual does not have a troubleshhoting guide with messages like this on the control panel. Do you know what this means and how to fix it? I have tried the reset button and turned it off then back again.

Thank you.

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  • janh59 Sep 07, 2008

    Same problwm CH 01 just stopped running and it will not reset

  • jlhefner Oct 24, 2008

    CH 01 APPEARS ON CONTROL PANEL DISPLAY. UNIT WILL NOT OPERATE. NO NOTATIONS/TROUBLE SHOOTING INSTRUCTIONS FOR THIS CODE. DOES ANYONE HAVE A SOLUTION?

  • marilyn7637 Nov 10, 2008

    i have the same problem what to do.

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All, I had this same problem as well. I called the LG Support Line and they told me the unit needed to be serviced. I went through the motions of getting the service providers and what have you, but I wasn't going to go through with it because the closes service provider was a 45 minute drive. I posted how disappointed I was because I had only had the unit for a year, but could not find my earlier post.

Anyay, I am glad I went through the motions, because a few days later LG called and told me they would be shipping me a refurbished replacement. Wow. That was a treat. They shipped me a refurbished unit and had me send the old one back. I did not have to pay a dime. The sent me the Fedex shipping label via email and I called Fedex and they came by and picked it up.

I cannot remember if I had registered the unit when I initially purchased it. Sometimes I won't do that because it seems only to serve as a license to sell me stuff. They took down all my contact information and sent me the unit so I don't know. I would simply encourage everyone with the CH 01 error code to give LG a call via the support number from their website at lgappliances.com. Good luck!

Posted on Sep 28, 2009

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Hi, When I tried to start my dehumidifier, it won't work and indicate CH 01. The bucket is totally empty and in good place. What this CH 01 means?


Your model is no longer in manufacture or available. However, I was able to locate the Owners Manual for you. It does not list a CH 01 Error Code, but does list other reasons why your unit want turn ON.

http://www.lg.com/us/support/product/support-product-profile.jsp?customerModelCode=LHD45EL&matchedModelCode=1000001989&searchEngineModelCode=LHD45EL&targetPage=support-product-profile&initialTab=documents#


In the past, I have recommended turning the Master ON/OFF Switch to OFF and unplugging the unit for 12-15 minutes. This will give the unit time to hopefully, reset itself. Then Plug the unit back in and turn the Master ON/OFF Switch to ON. Set the humidity control as you normally would. If it successfully reset itself, it should operate normally.

If you continue to have problems, contact LG Customer Support at 800-243-0000.

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