Trying to connect the Kinect to the xbox 360 basic system and it keeps saying that it needs a upgrade.

Go to xbox.com/support to troubleshoot the problem you may be having with setting up Kinect with that game.

Hi Chris, can you please check this setting:

1. Go to "System Settings" on your Xbox 360.
2. Select "Kinect Settings".
3. Choose "Chat Microphone".

How is it configured here?

You can read more info here:
https://support.xbox.com/en-CA/xbox-360/errors/error-code-c000009c

I live in Norway and our outlet has 230V, and I can use my Xbox + Kinect without any problems. And basicly, the Xbox 360(both original and slim) can be used on outlets from 210V up to 240V safely.

i suggest deleting some of the unessesary items in your system to free up space so the kinect will have enough memory to install.

First off make sure you have at least 190 mb of space in your HDD before trying to set up your kinect.
Setup:
Step 1: Make sure your xbox 360 is properly connected to the television with the AV cables and power cable to an outlet.
Step 2: Place sensor under or on top of your television on a stable flat surface.
Step 3: Depending on your xbox the sensor has two different connections. If you have the new slim xbox 360 then you do not need the extra add on connection you simply connect it to a special port for it on the back of your xbox 360 slim. If it is a older version xbox then you will need the extra power adaptor since it will not work without it.(Cable with power connection)
Step 4; (ONLY FOR OLDER VERSION XBOX 360): If you have a wireless connection adaptor unplug it from the usb port in the back of the xbox 360 and connect the kinect sensor's power adaptor into the port you took the wireless connection adaptor off of. There should be a special cable that will act as an extension for the wireless connection adaptor you unplugged this is so you can connect it directly to the usb ports in the front of the xbox 360. Then plug the end with the power outlet connector of the kinect sensor power adaptor into the wall socket.
Step 5: Turn on the xbox 360 and the kinect sensor should move up and down to adjust.
Step 6: Put kinect game in and it will guide you through kinect settings and your on your way to start playing! Have Fun!

You need a internet connection to update. Find somebody with dsl and take your 360 console over there and use thier internet to update your console if you dont have dsl.

the game system keeps saying to clean the disc ive done that 7 times already and restarted the system 7 times

Hi Eddie,
Try with different USB ports if you are using old XBOX and getting message as " insufficient power". It seems to be a adapter issue why don't you visit store and exchange the XBOX 360 Kinect device.

Thank you for using Fixya.
Xbox 360 kinect Games List

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