Question about RCA DISH Network(r) 311 Satellite System

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Dish Network 311 Help!!!!!!!!!!!

I have a Dish Networ 311 receiver that needs to be unlocked. Is there anyone who is able offer some assistance in order to get it unlocked?  thanks in advance

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  • mendezruben2 Oct 27, 2008

    TENGO DISH 31 Y NO PUEDO PONERLA A FUNSIONAR SIN EL PROGRAMA RUBEN

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  • 51 Answers

The only way to unlock it without the code is to contact dish network

Posted on Aug 06, 2008

  • MikeL DISH
    MikeL DISH Feb 24, 2011

    I saw your post, kimane, and it looks like you were wanting to get the parental locks disabled on your receiver. I know this was from a long time ago, but I wanted to give some information to you, as well as anyone else who might have stumbled across it. Parental locks are something, as Dr Dish commented, that we need to disable for you. Whenever you wish to have this done, simply contact us at 1-800-333-3474 and we'd be happy to perform that!

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Posted on Jan 02, 2017

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1 Answer

Unlock channels dish reciver


Jim Belflower,
I would be happy to help you with this. Are you trying to unlock channels that were locked by the parental controls system? If so, the account holder would have to contact us, verify their information, and request an access hit to be sent.
If you're looking to unlock channels to watch, and upgrade would be required if you don't currently receive them. There is no way to receive those channels free.
Tommy Faust
DISH Social Media Representative

Jun 01, 2013 | DISH Network 311 DTV Receiver

1 Answer

My Dish Network Solo 311 receiver stopped working. Acts like it's not getting any power. It's plugged snuggly into the outlet, and yes, the outlet is a working one.


Hi lisac1351,my name is Mike Houston of DISH Network and I was reading over your post and ifthe 311 receiver is not getting any power please unplug it for 10 seconds.After plugging it back in within 3 to 5 minutes you should see the power comingon, if you have any questions about this please contact me directly at michael.houston@dishnetwork.com.

Mar 15, 2011 | RCA DISH Network(r) 311 Satellite System

1 Answer

Getting an error code 311, dish says its the hard drive and i have lost everything help


Hello! Daniel Busa here with Dish Network's customer service department. If you're getting the 311 message this is most likely an indication your hard drive is bad. Try unplugging it for ten seconds if it persists you may need a replacement. If it does persist I will send a replacement please e-mail me at : daniel.busa@dishnetwork.com

Jan 04, 2011 | DISH Network 311 DTV Receiver

1 Answer

Everytime my phone rings my dp311 goes into acquiring signal mode and sometimes stops at progress 2 of 5


Hello, this is Nick Franta with DISH Network Customer Service.

Disconnect the phone line and then unplug the receiver for 10 seconds. Plug the receiver back in and then reconnect the phone line.

Hope this helps.

If you need any further assistance please contact us.

Dec 24, 2010 | DISH Network 311 DTV Receiver

1 Answer

My 311 is connected to a dish 100.2. It has worked fine for a while. A few days ago it lost signal. I ran a swith check and it said there was fewer satilites than normal. Well I checked out the dish and it...


firerun1,

When you get the message 836, found fewer satellites than previously detected, it usually indicates a problem with a component between the dish and receiver. Normally a tech needs to be sent out to find the problem and to fix it.

Depending on the number of receivers you have active on your account, you may have a loose cable to that receiver if other receivers are working okay. If you have a switch between the dish and receiver, a port on the switch may be bad. If this is occurring on all your receivers, you'll need to call Customer Service to setup a Tech visit.

I hope this helps.

Ray Calo
DISH Network

Nov 07, 2010 | DISH Network 311 DTV Receiver

1 Answer

It is not working


I'm sorry to hear your DISH Network 311 receiver is not working, in order to further assist you can you please provide me with additional information? For example, was it working and has suddenly stopped working? Does it power on, can you see a light on the front of the receiver? Is it plugged directly into a electrical outlet on the wall, or is it plugged into a power strip/surge protector? If it is plugged into a power strip/surge protector please attempt to bypass and try plugging the receiver directly into the electrical outlet. If you'd like you can post a response if you have additional information to provide or need further assistance. I hope this helps!
-Kirstie DISH Network

Jun 28, 2010 | DISH Network 311 DTV Receiver

1 Answer

DISH Network(r) 311 Satellite System: we moved our tv and ever since we reconnected it w...


Hi myname is Mike Houston of DISH Network and I was going over your post and whenyou move the receiver you always want to make sure all connections are in thesame place. The SAT feed coming into the house will connect to the SatelliteIn, and your TV connects to the CH4 CH3 on the back of the receiver. I willsend a link that will help with these steps. http://www.dishnetwork.com/SupportSection/bbs-screen

May 16, 2010 | RCA DISH Network(r) 311 Satellite System

1 Answer

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100% yes. that's what it is supposed to be connected to.

Jan 27, 2008 | RCA DISH Network(r) 311 Satellite System

1 Answer

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you cannot satellite sginal from a splitter you will need dp 34 switch or quad LNBF DP HOPE THIS HELPS.

Jan 12, 2008 | RCA DISH Network(r) 311 Satellite System

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