Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Ice maker makes ice and won't stop when full

I'm sure this is simple but I have tried thawing it out, cleaning, actuating the flapper, nothing works... it just keeps making ice non stop. If I turn the switch off, it does stop. Can you help me?

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This icemaker has an electronic control. it could be simple micro switch or the board.

Posted on Jul 22, 2008

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The water is door spigot can be freezing up if the ice door is stuck open. When you actuate your ice in door function you hear a solenoid CLICK. That solenoid is supposed to open the ice door flapper. If the flapper is not funtioning correctly (stuck open) then in as few as as 2 - 3 days your water in door can freeze again. If you want unit specific information we need your make and model number to better help you.

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Will not release ice and makes crushed ice, even when on cubed.


I believe in your case the ice maker part number WR30X10093 being electronic with the control board in the front is the problem. I think the control board behind the front cover of the ice maker may have corrosion and causing the ice maker to malfunction. You can try disconnecting the set of wires to the coil on the water control valve and see if the water stops or turn off the ice maker first and try disconnecting the coil wires later. It has to be the control board or the water control valve part number WR57X10032

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Your product is an IDI (In Door Ice the bucket is in the door) or a Non-IDI? By the way, you mention the Ice maker. The thing is that if the ice maker is not runnning then you don't have ice to dispense and obviously the fact that the motor is working or not is irrelevant. So that's why I suppose that the problem is not the ice maker but the trajectory of the cubes from the bucket to outside of the door.

In the Non-IDI sometimes it happens that the safes in the bucket jump the locks were the bucket resides so the auger motor (the one that move the shaft so you get the Ice) is still running but you can't get ice because the bucket is not in the right position. Just try to relocate the bucket.

You can see if the motor is moving the shaft pressing the light switch that is at the top of the freezer. Then dispense, when you press the switch the main board thinks that the door is closed so you can dispense and see if the motor is moving the shaft.

Other failure mode is the flapper door, it depends if the dispenser works with full electronics or if it's an electromechanical dispenser. Full electronics dispenser use a stepper motor to move the flapper door so the failure is that when you press the pad and the flapper door is closing, if you press it again then it get stucked, the motor dispense but the flapper door is closed. With electromechanical dispenser, maybe is the dashpot mechanism.

If any of these solutions couldn't fix your problem please tell me. I think that I can solve this particular problem.

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Check water turned on. check ice button switch turned on in fridge. remove juice storage, ice container in freezer, check ice bucket full white plastic flapper to make sure not stuck on a white peg at top. flapper must hang down and be freely movable to signal ice maker to keep busy. If up high will turn off ice maker. Lots of other parts especially heater circuits involved also: fill tube supply heater not working then frozen supply line then no ice. Look for wiring diagram in ziplock behind compressor grille. can order parts at repairclinic.com. logical design, layout, easy to get to sensors, heaters. makes sense if look at it long enough.

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