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M letter on gateway laptop not working

All keys work on my laptop except the m key

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Start by taking the key off, be gentle and try to leave the retainer on the board. Check to see if the rubber depressor has shifted, is stuck in the depressed position, or has some dust/dirt in it or on the contact point. Cleaning the depressor or the contact point wouldn't hurt either. Check the contact point by pressing it with your finger or a pencil eraser. If the contact point works, then put the key back on and try it. If the depressor is good, then check the keyboard connection, they will sometimes work loose or get a little dirt/corrosion build up. If the connection is good, then I'm afraid a keyboard replacement is your only option.

Posted on Jul 22, 2008

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Have a Gateway M285e laptop that the letter 'e' on the keyboard doesn't function. Will cleaning the keyboard resolve this issue? Thanks


It is possible that there is something sticky keeping the "e" key form working. Removing the key and cleaning around it carefully with alcohol or alcohol water 50/50 or 100% mix might free it up. Use Que-tips or something like that. try to clean around it first. If that does not work try gently lifting up on the key with a small screw driver or knife. You may hear a small pop. this could go either way for you good or bad, so be car full. then try cleaning around the spot ware the key was, gently replace the key.
You may also consider plugging in a cheep $10.00 key board and see if this works. I spilled a large drink in min and needed to use an auxiliary key board until I replaced the computer.

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Hold down the "Fn" key on the bottom row of the keyboard, and press the "NumLk" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "F11" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the F11 key and "Scroll Lk" key simultaneously. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "F9" key. Type the letters UIO. If they come out as numbers, move on to the next step. Hold down the "Fn" key and press the "Scroll Lk" key. Type the letters UIO. They should come up as letters. If none of these help, then it's probably a keyboard malfunction and you'll need to get it repaired.

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Sticky keys


Dear rwertheim


Try the following guide

http://www.laptoprepair101.com/laptop/2007/03/20/key-fell-off-keyboard/

There are no guides from Gateway for the keys available for the but this guide will be more than enough to help you through this one in order to remove them. Its should be completely the same principle.

Cleaning the keys should be done without alchohol based cleaners because the lettering might be erased. Use some soap and warm water instead and gently scrab with a soft brush the bottom of the keys.

Please remember to take out your laptop battery/ac adaptor in any case since you will be working at hardware level with your equipment.

Regards, and I wish you no more sticky keys!

Please dont forget to rate this solutin!

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