Dryer drum does not turn. - Frigidaire FEX831CS Top Load Stacked Washer/Dryer

follow this steps and fix it. God bless you

Drive Motor

The dryer drive motor turns the drum and the blower wheel to exhaust the air. If the dryer stops the motor might be defective. If the dryer stops and the dryer motor makes a humming noise there might be something caught in the blower wheel, or the drum might be binding. Try removing the belt from the motor and checking the blower wheel for obstructions. Also try rotating the drum by hand with the belt off, it should rotate freely. If the drum doesn't turn freely, determine what is causing it to bind. The dryer motor can't be tested easily. If the drum turns freely and the blower wheel is clear, and yet the dryer still keeps stopping mid-cycle the motor may be defective. it will need to be replaced. It is not serviceable.


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Drum Roller Axle

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out the rollers may not spin freely which can overload the motor and the dryer stops. If the dryer stops mid-cycle, remove the belt and spin the drum, it should spin freely. If not, check the rollers and roller shafts.


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Drum Roller

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If they are worn out or start binding the motor can get overloaded and the dryer stops. If the dryer stops mid-cycle, check to be sure the drum turns freely with the belt removed. If not, check the rollers. Do not lubricate the rollers or roller shaft, lubrication will attract lint and cause the roller bearings to wear out faster. If the rollers don't turn freely, replace them. The roller shaft can often be reused, unless it has worn down. Clean the shaft thoroughly before installing the new rollers.


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Drum Support Roller & Axle

This dryer has drum support rollers.There will always be two supporting the rear of the drum and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If the roller axles are worn out the rollers may not spin freely. If not, check the rollers and rollers shafts. If they are worn or do not turn freely they will need to be replaced.


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Drum Slide, Glide, or Pad

The front of the dryer drum is supported by small pieces of plastic-like material. As the drum rotates, it slides on these plastic pieces. If the dryer stops mid-cycle, it may be that one or more of these plastic slides or glides has worn out. When they wear out the drum can start binding and put strain on the motor. The motor then shuts down and the dryer stops. Check the glides for wear and replace as needed.


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Drum Bearing

The drum bearing supports the rear of the dryer drum. Over time this bearing will wear out and may cause several different problems. If the dryer stops during the cycle it may be that this drum bearing has worn out and is putting too much strain on the motor. If the belt is removed and the drum spins freely, the drum bearing is probably not worn out. If the drum bearing is worn out, there may be some grinding or squealing, and the drum will be hard to turn.


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Drum Support Bearing

This dryer has drum support rollers. There will always be two supporting the rear of the drum, and on some models there may be two supporting the front of the drum. The rollers must spin freely to work properly. If they are worn out or start binding the motor can get overloaded and the dryer stops. If the dryer stops mid-cycle, check to be sure the drum turns freely with the belt removed. If not, check the rollers. Do not lubricate the rollers or roller shaft, lubrication will attract lint and cause the roller bearings to wear out faster. If the rollers don't turn freely, replace them. The roller shaft can often be reused, unless it has worn down. Clean the shaft thoroughly before installing the new rollers.


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Dryness Control Board

The dryness control board shuts off the dryer when the clothes have reached the level of dryness selected by the user. If the dryer stops too early, the dryness control board might be defective. This is not very common and other possibilities should be checked first.

Glad you got it fixed!

Sounds like something became wedged against the drum. Maybe a bearing?

Try turning drum, or remove top from dryer to confirm if belt has gone. When turning drum there should be some resistance as the belt fits around the drum

you may have a broken drum belt, you'll need to replace it in order for the drum to turn.

YOUR BELT ON YOUR DRYER IS BROKEN. THAT IS WHY YOUR DRUM WON'T SPIN. YOU CAN BUY A NEW BELT FOR YOUR DRYER AT ANY PLACE THAT SELLS APPLIANCES.
RODNEY

hi,
Dryer Is Noisy
1) Some noises are caused by objects bouncing around inside the drum. Scour the interior of the drum for loose objects.

2) If you cannot find any loose objects inside the drum, the noise may be caused by a defective part, such as a worn or defective drum belt, idler pulley, support rollers, glides, or worn motor bearings. It’s best to call an appliance repair service to replace these parts.

Thanks for using FixYa

Too much drag on the Drum. Try lubricating the rollers that the drum turns on. Check the belt tensioner pully...lubricate that as necessary. If Drum still turns very hard after this then take belt off of motor and try turning drum. If drum turns easily then replace motor.

drum has worn drum bearing dryer top AND rear panel must be removed to acess the rear of drum to replace drum

Try pushing start button while turing drum clock wise and see if drum will start spinning, sounds like bad start winding or relay