Question about Office Equipment & Supplies
From the HP Solution Center, there is a question, "Where do you want to send the scanned images?" but in the "Scan to" field it doesn't allow me to type on a file name & the drop down menu is blank. I can't get past this window to scan a document
I had tried before uninstalling from the Control Panel & reinstalling but that hadn't worked. HP's technician suggested uninstalling from the CD & reinstalling. I was able to get the destinatation list reinstalled & working fine now. It's my daughter's printer -- an HP Photosmart All-in-One printer -- and quite honestly I wouldn't buy one. In the end, it's still a junky inkjet printer!
Posted on Jul 22, 2008
#1 You can't typ in the "Scan To" box, only select from the drop down. If there is nothing in the drop down then it is probably a software install problem. I had to uninstall ALL HP software (including updates) from Add/Remove Programs in Control Panel, Disconnect the scanner and reinstall from scratrch.
I was working with a HP 1200PSC and HP SJ 4890, let me know what you have.
Posted on Jul 22, 2008
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Posted on Jan 02, 2017
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