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Paper jam Had a paper jam AND removed paper. Checked multiple times front and back to be sure there was no paper left. Also did shut down and restart. Still get a "carriage jam. Clear carriage jam" message

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  • quantask Jul 22, 2008

    It is a Konica Minolta QMS 6100 2

    Hope you can help
    Is about 1999 model so has been superseeded now


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What make and model do you have? I have experienced (and fixed) similar trouble with Lexmark.

MM85

Posted on Jul 22, 2008

  • John Byse
    John Byse Jul 22, 2008

    What I have found on the Lexmark is there is a small Mylar timing strip that the carriage uses for tracking its location.



    This strip is usually behind the carriage, running left to right. Sometimes the strip pops out of the groove on the printhead, other times it can become disconnected when removing a jam. It is secured on one side with a loop and should have a spring for tension on the other.



    It is very small and hard to see.If you find it, center the carriage and try gently lifting up and allowing the strip to rest naturally in the sensor (groove).



    MM85

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