Question about Ecoquest Air Purifiers

2 Answers

Ecoquest air purifier

After cleaning my unit, it will not reset itself. the screen continues to read perform cleaning. it is not even a year old yet

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2 Answers

I have pushed the reset button. that is the problem. it doesn't reset anything

Posted on Sep 06, 2008

I have a ecoquest, what you need to do is push the reset button AFTER cleaning. and the preform cleaning will go away.

Posted on Sep 05, 2008

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1 Answer

Perform cleaning on EcoQuest Fresh Air won't go away after pushing reset button


If you did not thoroughly clean the contacts for the ozone plate, the "Perform Cleaning" light will not reset.

May 05, 2012 | Ecoquest Fresh Air Air Purifier

1 Answer

I have SYNAIRG4 ....digital readout said 'perform cleaning'....I did....to out filters washed and replied, put in new ceramic plate...restarted it.....digital read out...'perform cleaning'.....what now? I...


The metal contactors and the wire spade connectors get pretty corroded and can cause continuity problems . I have had to replace those spade connectors and clean the metal contactors with emry sand cloth. Another trick is to soak the plate in ammonia to reduce the corrosion present on the grids

Sep 28, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

Fresh air is reading perform cleaning. exactly what does that mean,I cleaned the filter and the plate but it stii reads perform cleaning.HOW


After you have cleaned the filter and plate, reassemble the purifier. Plug it in, turn it on, when the message perform cleaning reappears, press the Reminder Reset button on the purifier to clear the message. Now you are good to go for another 30 days.

Feb 22, 2010 | Ecoquest Fresh Air Air Purifier

1 Answer

My front control will not function. I have lost my remote. I have serviced, cleaned the unit several times but the unit always comes bak on and tell me it need normal cleaning . I cannot clear the display....


If the front control does not function, you can not clear the perform cleaning message from the display.

Contact the dealer whom you bought the machine he/she should be able to help you. The machine has a 3 year warranty.

Otherwise, contact the manufacturer EcoQuest at 1-800-989-2299 and choose technical assistance from the menu. You will be guided through some trouble shooting and if needed you will get an RMA number so you can send your unit in for repair.

Nov 11, 2009 | Ecoquest Fresh Air Living Air Purifier

1 Answer

Perform cleaning


means dump the water bucket and clean the filter.

Jun 14, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

How do I clean the metal screen? Do I need to replace any filters at any point?


if the metal screen is removable, run under warm water and gently brush with damp rag
if no removable, unplug unit, wipe clean with damp rag

May 29, 2009 | Ecoquest Flair Air Purifier

1 Answer

Perform cleaning on reading panel dont go away...


On the face of Fresh Air there is a reminder reset. After cleaning unit turn it on and press the reminder reset this message sholud go away

May 23, 2009 | Ecoquest Fresh Air Air Purifier

2 Answers

I have a Fresh Air Unit from Ecoquest. The


Hi,

When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com

If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.

Dutch

Apr 16, 2009 | Ecoquest Fresh Air Air Purifier

1 Answer

Ecoquest Freshair unit; fan is intermittent.


Hi Susan,

I have not experienced it but I know that if you bought your FreshAir from a dealer with EcoQuest you are entitled to a 3 year warranty.
Contact the manufacturer EcoQuest at 1-800-989-2299 and choose technical assistance from the menu. You will be guided through some trouble shooting and if needed you will get an RMA number so you can send your unit in for repair.

If you are not in contact with your EcoQuest dealer anymore and the unit has never been registered with the company you need a purchase receipt with the date on it.

Hope this helps!
Eric

Dec 02, 2008 | Ecoquest Fresh Air Living Air Purifier

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