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I recently bought a HP Photosmart C5100 All in One Printer. Is it true that if my yellow cartridge is out, that I cannot print in black? It usually pops up with "Your yellow is out" and gives the option to print only in black. It stopped giving me an option and won't print. P.S The black is not out

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I paid for the printer along with a promise from HP that they would answer any problems I had. I certainly do not want to pay someone. I already have an IT dept at work who would gladly help me without charge. I don't understand how HP can presume upon me to pay for a problem that is theirs.

Posted on Jul 22, 2008

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Hi

HP Inkjet printers work only if both the cartridges have ink unlike HP Laserjet printers.
If you want the printer to print only in black, Follow the steps

Start --->Control panel -- >Printers and faxes ---->Right click on the printer icon (HP c5100) select printing preferences.
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Thanks
Riz

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