Question about Tomtom ONE GPS Receiver

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Usb device not recognised by pc

No matter what i do my computer will connect my tom tom gps

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  • gmhodges Jul 25, 2008

    tom tom will not connect to my pc, will connect to other pcs.All other devices are ok on my pc.

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Hold down the small reset button under the device for 15 seconds, plug in to USB, turn on. I just did this and lost no settings or favourites etc.

Posted on Dec 17, 2008

Will not connect or connect?

Posted on Jul 23, 2008

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Tom Tom Go 500 not recognised by computer


You cannot see your new 500 on the PC,
my drive connect is a net server and this is how you purchase updates from now on.

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Hello, We recently purchased a Tom Tom 140s, used it two times and it went out on the second time we used it. We cannot get it to start again. Any suggestions?


Try a soft reset first - hold the on button down for 20-25 seconds to do this. Most of the time this will fix starting issues.

If the tomtom still won't start you need to connect to your computer via usb cable and start tomtom home (downloadable from the tomtom website) - an auto update should fix it if the tomtom is recognised.

If tomtom home cannot recognise it (shows no device connected) contact tomtom customer support who will send you a software reset - then eventually you wil be back up and running!

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When I try to connect my tom tom 720 to my lap top a message says usb connection is not recognised


Have you tried to connect to a desk top through the USB port to isolate the laptop or GPS issue.

If you get the same problem with a desktop than I would suggest that you perform a hard reset to the GPS. This is done through the pin hole in the case labled "Reset" insert the tip of a paper clip into the reset hole and reset the device.

If this fails try reloading the GPS software, there are instructions on the Tom Tom web site

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Tom Tom Go 520 can not connect to PC.


I had the same problem with a 750.
I cured it (accidentally I must add) by inserting a memory card.
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Flashing red cross on tom tom go 510


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If you dont knoe how just send it to a repiar centre .
Try this one www.satnavservice.com

Aug 29, 2009 | Tomtom Go Plus GPS Receiver

1 Answer

Does not recognise the sd card


This is a common error ans is usually caused by the card not being formatted correctly

A card reader/writer on you PC is the best option

If you can plug the card in somewhere other than into the Tom Tom.
Even a card reader attached to the PC vai a USB cable will work

The computer will see the tomtom as a USB drive that can be accessed like a flash drive.

You need to format it either as "FAT or "FAT16" using the reader
In either my computer or windows explorer right click on the card (propably listed as removable drive)

Select FORMAT and use one of the FAT options above.

Plug your tomtom into the pc but don't run the tomtom home software
If the tom tom asks if you want to connect to computer say yes
Now Simply copy all of the files on your tomtom to the new card.

Once you finish doing the copy, you should be able to insert the card
If you need to add any maps voices etc then disconnect the tomtom from the pc and start the tomtom home software, then connect the tom tom to the pc.

Many tom toms will accept up o a 4gb card (but not micro versions)

Aug 21, 2009 | Tomtom ONE XL GPS

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Tom tom home does not see my tom tom go 520


Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:

http://tomtom.com/lib/img/cs/S4S/files/RemoveRegEntries_TTGOv1.exe
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see http://www.tomtom.com/6965). When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

SOLUTION:
Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

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1 Answer

The computer does not recognise the Tom Tom


Try to reset the TT device, use a paperclip at the bottom of the unit. Start unit again, and try to reconnect.

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