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My computer will go on but no picture. best buy says it is the mother board. also my outlook mail is not accepting emails. usually i get 6 a day but have had none for 3 weeks. i ourchasede my gateway in november best buy told me the warranty is still in effect. i am job hunting and need my computer

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Hey wuleu, did you get your computer fixed from Gateway yet?



    There has been a real concern about what Gateway is pulling on Fixya and they are investigating it.



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  • 1,342 Answers

Turn the computer off and double check your video cables on both the computer and the monitor. Same with the power cord. If you have onboard video the motherboard would have to be replaced. If you have a separate card for video, make sure that it is seated securely in the motherboard.

Posted on Jul 21, 2008

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Posted on Jan 02, 2017

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I put password in and get "authenticating outlook then nothing"


First, try logging on at outlook.com to see if it will allow you to login there. If needed, you can reset your password there.

Second if you are able to get logged on while online, you might need a profile rebuild on the computer you are using. This is not a horrific process though, it is quite easy. The steps are below:

Repairing Outlook through the Control Panel:

You want to navigate to the control panel on your computer to do the following steps. Select the small icons from the "View by" section at the right of the window.

1: Click on Mail
2: Click on E-mail Accounts button
3: When the next window pops up, select the email account that you want to repair
4: Click the repair button just above the list of accounts.
5: On the next window you will see the username and password settings, make sure these are correct, click next.
6: The wizard will repair anything that is out of place with your account in Outlook on the computer.
7: Close the windows and restart Outlook

Repairing Outlook from within Outlook program:

1: Open Outlook
2: Click on the File tab at the top of the screen
3: Click on Info if it is not already selected
4: Click on Account Settings, then click on Account Settings again from the drop down menu
5: The next window that pops up will have the email accounts in it, select which email account to repair
6: Click on the repair button just above the list
7: Ensure your username and password are correct
8: Click next
9: The wizard will repair anything that is out of place with your account in Outlook on the computer
10: Close the windows and restart Outlook

Dec 14, 2015 | Computers & Internet

1 Answer

I have a desktop with an amer megatrend bios.I want to get a new bios that works with win 8.1 and needs to have support for PAE,NX.and SSE2


It's best to simply replace the entire Mother Board than try to replace the BIOS. Replacing a Mother Board vs replacing a BIOS is way easier.

Your current BIOS MIGHT work if you can find a flash file for it, but you have to be careful. If the BIOS your flashing isn't in production it's usually only PATCH flash file, to fix a problem with a BIOS, not upgrade it. And if you use the wrong flash file, it will TRASH your BIOS!

The BIOS, which is a chip, is usually micro-soldered to the Mother Board with high precision, by a robotic arm, and not easily removed or duplicated. The exception is if you happen to have a BIOS chip, that can be replaced, in a socket, but this is unusual instead of common.

The best source for BIOS info such as you are looking for is the American Megatrends Website itself at: AMI American Megatrends Inc Aptio (compatible with Windows 8) however their website is for the Mother Board manufacturer so you can't buy the BIOS as a consumer, but through a reseller, AMI Office, Authorized Representatives, etc (AMI American Megatrends Inc How to Buy).

You can however, buy a replacement Mother Board with a BIOS already installed on it (that's the way you usually buy them - with the BIOS pre-installed on the Mother Board) that's PAE, NX, and SSE2 and whatever else you want compatible. A great website to find computer parts and kits, new, refurbished, out of box, etc is the Tiger Direct Website at: TigerDirect com Electronics Tablets Phones Office Supplies Video Games. Just search for BIOS to find your specs, then check the bottom for possible best Mother Board kits to replace the one you have now. Hope this helps. :-)

Mar 03, 2014 | Computers & Internet

1 Answer

Remove a stuck email in inbox of outlook express 6


not sure what you are referring or what is stuck in your inbox

open an email click tools accounts mail then on the right select properties you should see your email adress then click on servers you will see


POP3 should have mail. with your provider ie: mail.bigpond.com
and outgoing mail the same mail.bigpond.com

hope this helps you

Feb 25, 2012 | HP Computers & Internet

1 Answer

If i purchase a new desktop, will my outlook express e-mails still be on my account even if i have a totally different hard drive? My hard drive recently went and i lost all my data. I am looking into...


Well , it depends on how did u configured your outlook. which accoutn did u configurd, there are options if you allowed ur outlook to save emails into your computer hardesk and not save any copy on mail server then u dont have your emails back, however if u didnt choose the option then u will be able to retrive back your emails..

Sep 20, 2010 | E-Machines T6412 (RBT6412) PC Desktop

1 Answer

Need to change e-mail server in my pop up for outlook express on my presario SR1403WM


Who is your email service provider? it's easy to change the email server settings.

Outlook Express 5/6
1. Open Outlook Express
2. Click on "Tools"
3. Click on "Accounts"
4. Click on "Mail" Tab
5. Click your existing Email account and click on "Properties"
6. On the pop-up window click on "Servers" tab
7. You can change the pop server that you have there
8. Press ok, then close then close and open Outlook express

Jan 07, 2010 | Compaq Presario sr1403wm AMD Sempron 3000+...

2 Answers

I need to install mail client to this computer


outlook express came as a default mail client on windows xp. windows live mail come on windows vista. in case you dont need any one of that. you cna use thunder bird or opera or microsoft office outlook.
be handy with your pop3 server address which your isp can provide you. and then you cna use any one of the mail client. just be handy with your pop3 incomming and outgoing server email address.

all the best

Oct 13, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

I cant receive my emails


You can't receive emails? You need to give more information. Are you using a Web mail (i.e. Yahoo mail, Gmail) or are you using an e-mail client (i.e. Outlook 2003/2007; Outlook Express)?

Email clients uses two types of account, POP3 and IMAP.

If you are using an e-mail client like Outlook 2003, you need to change the incoming mail server. Please follow the steps below:

For Outlook 2003/2007:

1. Open your Outlook and then click on Tools.
2. Go to Accounts or Email Accounts.
3. Go to Mail tab and you will see the account that you have created (like pop.gmail.com or imap.gmail.com)
4. Double-click on pop or imap account and then go to Advanced tab.
5. You will see the Incoming Mail server.

By default, the incoming mail server is set to 110, you may change it to 995 and then select SSL. Then close and reopen your Outlook and click the Send/Receive button.

Now, if you're just using a Web e-mail like Gmail or Yahoo mail, you need to check your storage. There's a possibility that you reached the quota storage of your email that's why you are not receiving emails. You need to contact your email provider for this problem.

If you have a router on your network, you need to check the router settings and perform a Port Forwarding. You have to open the port 110 or 995 so that you could receive e-mails.

These are the things that you need to check and consider.

Have a great day!

Jun 09, 2009 | Acer Computers & Internet

1 Answer

In receiving email) get a red x in a small box -


Right click on the little red x and choose "show picture".
If that doesn't work, Outlook is blocking viewing of the picture.

Mar 11, 2009 | Dell Optiplex 755 Desktop Desktop Computer...

1 Answer

Outgoing mail problem


Email problems are normally an issue with either you email program configuration (SMTP Server settings) or you firewall settings. Neither of which are something Dell is going to support other than a best effort try.

What company is providing the email account?
Is your internet service with the same company?
What program are you using to access your email? Vista Mail? Outlook? Outlook Express?
Can you send email via the webmail application for that email provider?

Jul 08, 2008 | Dell Dimension 3000 PC Desktop

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