Re: remove and replace fabric softener dispenser on...
I just did it. All you do is pull up on the blue part -- put the fingers of both hands under the rim and pull. It isn't screwed or bolted on. If there's a lot of gunk built up, it's all the harder to pull up. Be prepared for some yucky stuff. It would be nice if that whole section would come out, since you have to clean the area below with Q-tips.
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slide the top cover of the washing machine off if its a front loader their is 2 screws at the back top you will see the hose that run to the fabric softener check to see if its blocked if its not you will need to replace the water valves at the top of the washer
I have the same question but have not find a manual or any other reference that tells me whether this model has a softener dispenser or not. However, I just found this info: http://www.repairclinic.com/PartDetail/Fabric-Softener-Dispenser/8575076A/1195942 which is linked to roper washing machine RTW4340SQ0 parts list. It looks as if the washer doesn't come with the softener dispenser as original equipment but that you can buy this dispenser at repair clinic and just assemble it to the agitator as shown in the video that you will find in the link
The problem with the fabric softener not dispensing is not likely related to and F03 error code due to the washer not draining.
For the dispenser problem, I recommend that you pull the dispenser drawer out and clean it thoroughly. The fabric softener dispenser works on a siphoning principle. Make sure that the siphon hole in the dispenser is clear and not restricted or plugged.
You can fill the fabric softener compartment with water and make sure that it is siphoning properly while you are cleaning it. Make sure that the cover is properly replaced on the fabric softener dispenser when the drawer is replaced in the washer. You can use the diagnostic test described below to test the fabric softener dispenser. If the softener dispenser does not fill and dispense properly, you could have a failed dispenser valve, a failed control board or a wiring failure between components.
You indicated that you tested the pump and that it is good. You could have a clogged drain hose or a clogged washer drain that would prevent the washer from draining. You could also have a failed drain pump even though it runs. If the impeller is jammed or damaged, it will not pump out the water in the washer. You will likely need to unplug the washer and drain the water out of the tub using a wet/dry shop vacuum. To check the pump and drain hose at the bottom of the washer, remove the bottom front service panel and remove the drain pump. You may find a clog or restriction in the drain pump or connecting hoses. If the drain pump is damaged or will not work, it will need to be replaced.
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the fabric softener spins out of the cup after the wash cycle when spinning the water out of clothes, then the washer fills back up for the rinse w/ your softener having been dispensed. is there a nut at the bottom of your agitator where you see the gunk? If so you can take the agitator out by removing the nut but be careful of the little parts that make the agitator agitate. Do not disturb these little parts if you don't know about them. Does the gunk smell like grease or a mechanics garage? If so chances are it is a lubricant and should not be removed replace the cap and your softener cup and continue enjoying your machine.
We had the exact same situation with the fabric softener not draining and here is how we fixed it.
Turn the water off first, then remove the water lines that bring water into your washer. (They are near the top.) There is a screen in the end of the line, do not remove it, but take an old toothbrush and brush the gunk out and clean it as best you can. Do both the hot & cold sides. The screens keep any debris out of the washer, so after a while it collects and slows down the water intake time (has your washer been slow to fill also?)
Screw back the lines, making sure to put the hot and cold back as they were originally, then test that they do not leak. Put your washer back in place and viola - problem solved!
I hope this works for you, and good luck!