Question about HP Cameras

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HP PHOTOSMART R937

THE CAMERA IS ONLY ABOUT 6 MONTHS OLD.......IT HAS STOPPED RECORDING VIDEO.......IT SEEMS IT JUST FREEZES UP.....AND WHEN YOU TRY TO SWITCH TO PICTURES, ETC. IT WON'T DO ANYTHING. IT STILL TAKES PICS OK.......WHEN YOU PRESS THE BUTTON DOWN TO START TO RECORD OR AGAIN TO STOP............IT DOESN'T DO ANYTHING??????????????????

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If you have only had it for 6 months, I would recommend sending it in to HP to be serviced.
Thanks,
Lee

Posted on Jul 21, 2008

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Picture display freezes and can't none of features work


PLEASE see the test and fix it. God bless you

1. Camera won't record photos. Make sure you've selected a photography mode with your camera, rather than a playback mode or a video mode. If your camera's battery power is low, the camera might not be able to record photos.
Additionally, if your camera's internal memory area or your Memory card is full, the camera won't record any more photos.
With some cameras, the internal software only allows a certain number of photos to be recorded on a single memory card because of how the software numbers each photo. Once the camera hits its limit, it won't save any more photos. (This problem is more likely to occur when an older camera is paired with a new, large memory card.)
The battery is the root of most common digital camera issues. Though battery life has been extended as battery and digital camera technologies evolve, no battery lasts forever. When your batteries begin to run out, sometimes your camera responds in wacky ways that may not seem connected. The flash may not come on, the autofocus won't engage as quickly as it did before or the LCD screen will power off intermittently. All of your camera's responsiveness is linked to its battery strength. Change batteries and try to recreate a problem; odds are you won't be able to. It's a good idea to carry a backup battery for cameras that use lithium-ion cells or a pack of spares for cameras that use AA. Watch your battery icon for a general idea of

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lay your camera flat. try to record a HD video without picking up camera. if it works then great. now while its recording(IN HD MODES) PICK THE CAMERA UP. Does it freeze up ? If yes then you gotta send it off to be fixed.

Try flashing the bios with kodaks BIN file. if still not working then delete all on device video files and try again. if still not working then send off camera to be fixed.

the problem is internal and you cant do didley to fix it.

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1 Answer

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Following are the instructions to send your camera to Olympus for service.

http://olympusamerica.com/cpg_section/cpg_servicerepair.asp

Olympus will charge a flat rate repair fee for this product if beyond the one year factory warranty or the warranty is voided. The cost is $112 plus your local sales tax. This covers parts and labor, factory cleaning and diagnostic check, 6 month warranty and the cost of shipping the product back to you is all included in that price.

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I have the same problem with 640x320 video @ 30fps. The first one was very clean, but after that the video freezes every two seconds, but the audio don't. I "fixed" this issue changing the video format from NTSC to PAL. Now the videos are smooth again, and if you want NTSC playback, just use a video converter on your PC.

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Liteon lvw 5045 problem action failed.please consult our customer service for recovery. (error code: 0x810D0004)

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