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I cant get onto internet explorer it says dns error can you help?

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It could be that your computer is not getting a valid dns from your router or dhcp/dns server. or it could be possible that you don't really have internet access for the moment.
try to power cycle first everything by turning the computer, router and modem off. then turn on your modem first , then your router, then the computer. check if you'll have the internet. if not, directly connect your computer to the modem and check if you can access the internet. if you're not online through the modem, contact your ISP to check if the line is ok. if you have internet access on the modem but not on the router. access the router's setup page and check if it's configured or not.
i'm not able to provide specific steps sicne you haven't indicated the model and the other information needed to properly isolate your concern but i hope this'll help you. if you still have problems. just ask me and kindly provide the modeL number of your modem and router and how may computers you have. then tell me your ISP.

ciao!

Posted on Jul 21, 2008

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Check out your internet connection and its settings, whether it is dial up or broadband oriented.
then you have to know about your ip address of dns server in the network setting places.
you just ping the ip address of dns server following as...

go to start, then run and type "cmd", and it shows the command prompt. type as following format.

ping 10.10.10.5 and press enter key.. this is the sample ip address only. if it gets reply, your dns server is ok. you can use internet. suppose, it wont comes, ask your service provider or support for another or different ip address of dns to check it out.

Posted on Jul 21, 2008

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