Question about HP PSC 1350 All-In-One Thermal Printer
Why my color cartridge won't print
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Posted on Jan 02, 2017
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Lexmark recognizes that some of our inkjet all-in-one customers
may be experiencing issues with their print quality. We take our
customer user experience very seriously, and we strive to ensure that each time
a customer prints using a Lexmark device the page is crisp, clear and up to the
However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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