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My son is home visiting and cannot connect to our high speed internet. It must be something on his computer, as my computer when I hook it up works just fine. Can you help me out? Thanks... Pat

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Hi,

This may be due to many reasons.

Firstly, you may be trying to connect both machines on the net within a short time interval... normally ISPs don't allow this to happen, as they want to connect only one PC to one home type connection. Try connecting your son's PC after disconnecting your PC for atleast 1 hour. :)

Also, try to check the settings on your son's PC...it may not be having proper settings for accepting a new network conenction due to some settings of security softwares installed.

If everything is OK and still you are not able to connect, please don't feel shy to call your ISP for a rational explanation.

bye

Have a nice day

Posted on Jul 21, 2008

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Outside factors that affect connection speeds Unfortunately, there are events...


Outside factors that affect connection speeds <p>Unfortunately, there are events and conditions that are outside your control. Even with a fast connection, external factors, such as busy websites or spreading computer viruses, can slow the entire web. Popular websites can become overwhelmed with users. For example, when a television commercial mentions a website, many people might try to visit the site at the same time. If the website isn't prepared to handle the traffic, you might encounter delays.<br /> <p>During times of heavy computer virus outbreaks, the Internet can slow down. Many viruses spread by causing computers to send out hundreds or thousands of copies of the virus. This can slow the Internet by sheer volume. You can see what major outbreaks are currently happening by visiting your antivirus vendor's website, or the <a href="http://go.microsoft.com/fwlink/?LinkID=42641">Security at Home</a> website.<br /> <p>Local Internet congestion can also result in slower-than-normal connection speeds. These slowdowns occur when many people try to connect to the Internet at the same time, and they occur most often at peak activity times, such as after school hours when students get home and connect to the web.<br /> <p>If you're on a corporate network, general network and proxy server use can affect your Internet performance. Most network administrators monitor Internet use, and will try to keep people from doing things like downloading large files during peak hours. If you find that your Internet access is slow at times, you might discuss it with your network administrator.<br />

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Unbound TCP (Transport Control Protocol)/IP (international agreement) may be caused by reasons as follow: a. the driver of Network Card is installed incorrectly. b. There is a problem with quality of Network Card. c. PCI slot is broken. Solution for this situation: You should uninstall NIC driver in the Device Manager at first----reinstall the driver after you reboot your computer. If you still fail to improve the internet speed with this solution, please change a PCI slot for Network Card or change a new one.
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If the phone line is affected by some bad extraneous factors, network device will adjust client access rate automatically and dynamically according by the quality of line and transmission distance. The Internet surfing Speed also will be affected by the export bandwidth, the website line from opponents and the device configuration if you try to visit foreign website.
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Internet Explorer plug-ins would be installed or loaded on your computer automatically when you open Internet Explorer and visit website. Surfing speed of course will be slowed down by too much Internet Explorer plug-ins. It is highly recommended to use some optimization tools to optimize your speed of Internet and clean some disused Internet Explorer plug-ins to speed up Internet surfing.

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You can also call the provider and they will help you.

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