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My son is home visiting and cannot connect to our high speed internet. It must be something on his computer, as my computer when I hook it up works just fine. Can you help me out? Thanks... Pat

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Hi,

This may be due to many reasons.

Firstly, you may be trying to connect both machines on the net within a short time interval... normally ISPs don't allow this to happen, as they want to connect only one PC to one home type connection. Try connecting your son's PC after disconnecting your PC for atleast 1 hour. :)

Also, try to check the settings on your son's PC...it may not be having proper settings for accepting a new network conenction due to some settings of security softwares installed.

If everything is OK and still you are not able to connect, please don't feel shy to call your ISP for a rational explanation.

bye

Have a nice day

Posted on Jul 21, 2008

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