Question about Microsoft Xbox 360 Console

1 Answer

Disk Tray I recently recieved 2 red rings on my 360 and once this happened my disk tray ejected and after it would not close nor open automatically and even when closed manually it stil either reads as closing or opening and the 360 light keeps flashing green help please

Posted by on

  • Anonymous Mar 16, 2014

    the eject tray won't open all the way or close all the way

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 128 Answers

Hi! This is a very rare problem. I personally don't know how to fix it but if you have purchased your XBOX 360 in the last 3 years you will have free warranty on it. You may call Microsoft and they will help you troubleshoot and solve/fix your problem. They will explain how the process works once you call. Here is their number:
1-800-4MY-XBOX
(1-800-469-9269)

I hope you get your problem reslolved! :)

Posted on Jul 21, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

XBOX360 disk tray keeps ejecting


This is likely the same issue occurring when the disk tray will not open either. Suspect your drive belt is worn and requires servicing. This is best done by an xbox servicing agent. Not too expensive. I have been suffering with a tray that will not open for over 2 years now, however, I am able to fix it simply by ensuring a disk is always left in the tray. It only fails to open if there is no disk in the tray. Even then, I can open it by lifting slightly with a paperclip.

Jul 18, 2014 | Microsoft Xbox 360 Console

1 Answer

Cd is loose inside sytem


yikes! ive had that happen to me once before because i was moving my xbox around a lot and had the disk inside. and when i opened it, the disk didnt come with it. i closed the tray and opened again and the game resetted back into the tray. never again will i move any console with a disk in it again!

Jan 21, 2012 | Microsoft Xbox 360 Console

3 Answers

My 360 does not read disc, everytime i place disc in ,it says open tray


I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

Aug 17, 2010 | Microsoft Xbox 360 Console

1 Answer

As soon as i turn on my 360 the disk tray light wont stop blinking and disks wont read


Listen close and see if you hear the tray motor running. If you do then, most likely, the belt and pulleys that move the disk tray are dirty. Which might also explain not being able to read disks. Here's what to do: Pull the face plate off of the 360. This will NOT void your warranty. Beneath the disc tray (look under and "into" the tray) you should see a gear wheel on your left side. Push eject. Use a toothpick (or similar object) to turn that gear from left to right. Keep turning and the tray should pop open. Unplug (WITHOUT turning off) the 360. Pull the disk tray to full extention and look through the slot in the center of it. You'll see the belt and pulleys. Tweeze the belt out small pulley first clean the belt & pullies w/alcohol. Put belt on big pulley first. Then run a lens cleaner disk when you get it opening again.

Nov 24, 2009 | Microsoft Xbox 360 Console

3 Answers

Xbox says open tray when game is in


This means that either the lens inside it is scratched or dirty.(Some kind of compressed air can might work). Or the disk is scratched..;-; Damn 360s..

Jun 19, 2009 | Microsoft Xbox 360 Console

1 Answer

XBox 360 disc tray open


i have the same problem i called xbox and they said that it needs a new disk drive and it would be 100.00 so if you want it fixed youll nedd to call 18004myxbox and they will give you all the info on were to send it or for 100.00 more you can buy a new one like i did

Apr 28, 2009 | Microsoft Xbox 360 Arcade

1 Answer

Xbox open/close disaster


u have the dvd rom damage y u dont try to change it

Aug 14, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360: disk drive will get stuck...may be leading to disk not spinning


If you ever open the disk tray and then the power source is cut, the tray will try to ''autofix'' itself by making whatever state it was at the default position. This doesnt sound like whats going on for you, though.

If you can turn your 360 on and go to the main screen, try opening it with the ''open tray'' button on the bottom of the main screen.

If that fixes it, your problem is a faulty disk tray button.

If the tray still does that with the xbox main menu button, then its a mechanical thing with the tray.

Go to walmart and buy one of those air spray bottles (like an airsol can to clean dust out of PCs) and spray it into the 360 tray once it is opened. Aim the spray on the sides, what it sounds like is dust or something collected on the gears of the disc tray. If you have your 360 on carpet or a dusty surface this is probobly the problem.

Thats about the only thing you can do without opening the 360 up yourself (IF ITS STILL UNDER WARRANTY DONT OPEN IT) that will void the warranty. So if the airsol spray doesnt do it, then send it in to microsoft.

hope that solves it


-erk

Jun 18, 2008 | Microsoft Xbox 360 Console

2 Answers

Disk wont open or close


well i had the same problem with my xbox is i opened the faceplate and pressed the button and if that doesnt work u will have to wiggle it around a little bit if it comes out what u need to do is take some WD-40 and spray some on a cloth or something to wipe the sides of the tray and the silver part of the tray and open and close it a couple of times if it opens and closes put the faceplate back on and it should open and close now

Nov 19, 2007 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...