Question about SanDisk Sansa e250 MP3 Player

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Sandisk e250 refresh sandisk to factory settings songs are not playing what should i do

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Aug 14, 2008

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Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

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Half of my songs can't be played


Hi. Seems like some of your music files somehow got corrupted, and might be the cause of the "Refresh Database" error. Normally the best solution would be to re-apply or update the firmware using the SanDisk Firmware Updater on this link: http://www.sandisk.com/Retail/Default.aspx?CatID=1376 But since you said that you're still in the process of setting up your Internet, may I suggest you set your E250 to MSC mode and perform a "Low Level" format. Here's how: (1) Set your player to MSC mode by navigating the Menu as follows: Menu > Settings > USB Mode > ..select MSC (2) Plug your E250 to your computer (are you using Windows XP or ME?). Your Operating System should recognize the player as a "Removable Disk" and will be assigned a drive letter. (3) Right-click on the drive letter corresponding to your Sansa E250, then select "Format" (4) When the Format window appears, make sure that the file system type is set to "FAT32", and that the "Quick Format" checkbox at the bottom of the window remains un-checked. Click "Start" to begin the process and follow the on-screen prompts. Formatting the player, though, will erase all your files but will clear the player of any corruption. Make a back up if you wish before formatting. (5) Unplug your player and switch the mode back to MTP if you like. MTP is used for subscription songs while MSC is generally used for non-licensed songs (like songs from Limewire, songs ripped from CD's, etc.). (6) Transfer your songs again to the player I hope this helps. Upgrading your firmware is always recommended as it will give you the latest enhancements available for the player.

Apr 25, 2007 | SanDisk Sansa e250 MP3 Player

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Renew Rhapsody sub and resync

Apr 23, 2007 | SanDisk Sansa e250 MP3 Player

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This just means that the player is refreshing the songs on the list, it does not mean that you have to do anything.

Feb 02, 2007 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa e250 MP3 Player


ok, mine had the same problem, first go to settings, then USB mode and switch it to MSC, plug it into your computer and it should show up, then format it, this will erase everything but then u can put it back on, after you format it you can switch it back to MTP mode, its alot better, hope i helped

Jan 13, 2007 | SanDisk Sansa e250 MP3 Player

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