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Webcam won't work

Just bought an HP elite webcam and can't get it to work. The blue light goes off but can't get an image

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Normal 0 Did you install the software with the camera connected to the computer? Disconnect the camera from the USB port and reinstall the software. When the program asks you to connect the camera, do so, and it should work. Hope this is of some help. Bud

Below is info for setting up Audio & Video to chat on line after you install , either Skype or a messenger program.


Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video shoud work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 13, 2009

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My HP Elite Autofus webcam works fine when recording/playing back to my laptop, but the audio does not reach Skype


Open Skype, click "Call" and select "Audio Settings..."
Click on the pull down menu next to Microphone and Speakers to make sure Skype is setup correctly.
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I have an hp dv9000 and the web cam only works on yahoo instant message. how can it be made to work on it's own?


To turn on an HP webcam:
1. Go to QuickPlay (press the blue-lighted button above the F3 key (or next to the power button)).
2. When QuickPlay shows up, there is a row of six icons across the bottom of the screen: click on the second one from the left (the one with the photo-movie_reel-music_notes).
3. A window with three 'frames' shows up. On the left frame there are six items: the fifth one should say 'HP Webcam'. Click on it.
4. The webcam's blue LED light should now be turned on. There should be a rectangle with dimensions of ratio 1:2 which should show what the camera is sensing.
5. There is a row of seven buttons above that rectangle: the seventh is for taking snapshots and the sixth for recording videos.
6. Videos and pictures are saved at:
Pictures -- C:\Users\Public\Public Pictures\My Snapshots
Videos -- C:\Users\Public\Public Videos\HP Webcam
sometimes it doesnt say "hp web cam" it says "usb video device"

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Even though the camera works, the blue light no


Perhaps the LED burnt out or is defective, or a wired came loose inside the webcam. It might not matter as long as your webcam works. Test it on the free webcam test tool just to be sure.

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Straight noise in the recorded clip


Make sure the webcam mic is set as default
TEST SPEAKERS
Right click on speaker icon in System Tray or from Control Panel
Select "Playback Devices"
The speaker icon ( checked as working) and volume level graph should be visible
Right click on the volume graph and click "Test"
Left hand speakers followed by right hand should be heard

SET DEFAULT & TEST MIC
Click "Recording" tab.
To set required (webcam) mic as default - click on mic font to highlight and click "Properties"
In lower dropbox display "Use this device enable" click 'OK'
Click "Levels" tab and ramp up sliders ( adjust to suit later)
Return to "Recording". Test mic by speaking and make sure volume graph displays

Restart computer

You may be getting feedback from your speakers to your mic
Check by using a headset

May 05, 2010 | HP Elite Autofocus Webcam

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I have a problem with my webcam sound. I recorded my assignment speech and when i try to listen to the speech, there was no sound coming out from the webcam. i tried everything and nothing worked. Can you...


Hi chinonsobeau,

First off, you to list the model number of your HP web Cam, as well as your OS, and the software you using to record your sound. I will assume that you have Quickplay which HP ususally send out with their web cams.

To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut. If you still don't find it, then HERE is a place you can download it and use it. It also has instruction on how to use it.

Or sometimes HP sends out Cheese, another camera software. You can download that HERE.

These are the instructions for QuickPlay:

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam


I'm less familiar with Cheese, so I'll give you their website HERE to go to their support and they can guide you through their program.

Anyway, I hope this helps,

Don't forget to leave a raing,

Thanks

Mark



To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam user_offline.gif
To access QuickPlay, just press the "blue QuickPlay button" next to the power button. If it doesn't load QuickPlay, just do "Start" - "All Programs" - then you will see QuickPlay listed there. If you still can't find it just do a search, you will find the short-cut.

Once launched QuickPlay, click on the 2nd icon from left (between DVD and TV icon), then double-click on "HP Pavilion WebCam" from the left side panel, then you will see the blue LED light lit and you should see yourself on the screen. (Double-click "yourself" to enlarge image)

To take a picture or record video, just press the corresponding buttons on the top. (the red circle icon is for recording video (press "Stop" icon to stop recording), the camera icon is for, well, camera)
Videos and pictures are saved at:
Pictures -- C:\Users\Public\Pictures\My Snapshots
Videos -- C:\Users\Public\Videos\HP Webcam user_offline.gif

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Hi

Try to uninstall the webcam software and try with other messanger

Check for the webcam in the Device manager under the Imaging Devices.

With Regards

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You cannot access camera source until the webcam is running in Messenger - try setting it up from scratch
1) The webcam is working outside of Messenger
2) Reboot webcam by unplugging the USB connection and inserting it again - its important if its been used elsewhere and prior to chat.
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To find out what the requirements are for messenger webcams, check out the following.
http://help.yahoo.com/l/us/yahoo/messenger/messenger9/webcam/mstacamreq.html
Once you have your webcam working outside of Yahoo Messenger you have to configure it to messenger CONNECTION
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With webcam still running > Messenger > Preferences > Webcam > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK PERMISSION OPTIONS
>messenger > preferences > webcam - make your selections about who you will allow to view you
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