Yesterday I bought a Logitech QuickCam Pro 9000 webcam.So I downloaded the software.The mic is not working and neither is the webcam I need help!Is there anyway geek squad or something could come to my house and fix it?
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Re: Help me with my webcam!
Did you install the software with the camera connected to
the computer? Disconnect the camera from the USB port and reinstall the
software. When the program asks you to connect the camera, do so, and it
should work. Hope this is of some help.Bud
Below is info for setting up Audio & Video to chat on
line after you install , either Skype or a messenger program.
Web Camera’s have to be
setup on the program they are to be used with.Just installing the camera on your computer does not set it up to broadcast
on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly.
After downloading and installing Skype set it up as follows:
TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.
click on the Video Settings.
camera if installed properly will come up and show a picture.
on the bottom of the page click on Save.
The camera and audio should function properly.Your friends and Family will now see and
talk to you.
After downloading and installing Yahoo Messenger set it up
Messenger at the top left and click on it.
go down to Preferences and click on it.
Calling and Devices on the right and set the Microphone and Speakers to
the computer Audio Card.
go to the Test Audio section and(in blue writing) click on“Open the call setup assistant” and follow the instructions on the
you start Windows Live Messenger, expand the view by clicking on the
square on top left next to the red X.
on the Windows Live messenger window on the right side, click on “ “Show
Menus.” And then click on “Show the Menu Bar”.
go to the Menu Bar on right side, click on “ “Action.”
“TOOLS” and click “Audio and Video Setting” and follow the
NOTE:You audio and
video shoud work.Enjoy.
When done both the Audio and Video will function properly so
you can chat and see family or friends you are connected to.
Hope this helps.Bud
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I think its the Quickcam Pro 9000, but you can visit the logitech website and pick it out from the photo gallery. Click on your model This will take you to the support site for your model If it is the Pro 9000 you can download the software from here for Windows7
Disconnect your webcam Uninstall your webcam software Restart computer Visit logitech - click on webcam and download software Connect webcam when prompted
TEST SPEAKERS Right click on speaker icon in System Tray Select "Playback Devices" The speaker icon ( checked as working) and volume level graph should be visible Right click on the volume graph and click "Test" Left hand speakers followed by right hand should be heard
SET DEFAULT & TEST MIC Click "Recording" tab. To set required (webcam) mic as default - click on mic font to highlight and click "Properties" In lower dropbox display "Use this device enable" click OK Click "Levels" tab and ramp up sliders ( adjust to suit later) Return to "Recording". Test mic by speaking and make sure volume graph displays
Restart computer and configure webcam to chat program
The advantage of having a logitech webcam is the support you have. I just launched my logitech toolbar and clicked on the lowest panel to see what help you have with your webcam in Skype - check this out
You need to go to the manufactures site and download the VISTA
driver for the camera. Then follow the info below to install
Disconnect the Camera from the USB port and reinstall
the CD or Downloaded software program. When the program asks you
to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud