Question about Apple iPhone Smartphone

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I cant take or make calls on my iphone without the headphones in.

I have had my new iphone for 5 days now, last night i was listening to music via the headphones whilst in work and my partner rang, i took the headphones out but i couldnt hear her when i answered and she couldnt hear me, i put the headphones back in to ring her back and have her on speaker phone and it worked. Even with the headphones out the icon displays the headphone symbol in the middle of the screen. I cant even listen to music through the normal phone speaker, it has to be through the headphones.What has happened? Please can you help?

Kind regards

Angharad

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  • Anonymous Mar 20, 2014

    my iphone 5 stucked in headphone mode after fallen down i did every thing to solve it is hardware problem or something else please help

  • Anonymous Mar 24, 2014

    On the info bar on the alcatel one touch fierce there is a hands free headphone icon next to the transmission bars even when I take headphones out.and can hear vol on reg speaker on vids or youtube or hear phone ringing and just got done factory reseting. Its still there. Help

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OK, play music and try to plug and unplug several times.
if sound heard form phone just leave.
otherwise get replaced the headphone socket.

Posted on Apr 07, 2015

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Yea it sounds like the headphone have a sync problem. what you can do i go the Apple store and they should help you out they will swap your headphones and then it should work.
Thank you, Apple Care Technical Support

Posted on Jul 21, 2008

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