Question about Whirlpool Heating & Cooling

1 Answer

Diagnostic meter on my water indicates that the lower element is bad but I am still getting hot waterm Bobby Becker

Posted by on


1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Are you sure you posted question in correct catogory. Found it in AC problem section. Sounds like your talking about electric hot water heater.

Posted on Jul 21, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Electric dual element water heater, stats upper and lower and elements check OK, but water is still to hot, what next a?

if elements are getting power, check amp draw. If no amp draw, and element is receiving the correct amount of power, the element is bad. most home type heaters usually do not let both elements come on at the same time so be sure to check the wiring diagram. also, be sure to use your meter on both element terminals and not terminal to ground and this can give you false readings.

Oct 14, 2017 | Water Water Heaters

2 Answers

Why does water get hot then turn cold after using hot water

Most washers mix hot and cold water to get the best temp water for mixing with the soap.

Mar 23, 2015 | Washing Machines

1 Answer

How do I check my hot water element?

1)Locate the upper heating element in the top access. The heating element is above the thermostat, and all you will see is a round disc with two wires attaching to the disk.
  • 2)Set your ohm meter to the X1 or RX 1 scale to measure the continuity of the heating element. Touch each of the ohm meter probes to each of the terminal screws on the heating element. A positive reading indicates a good element. If there is no reading, the element is faulty.
  • 3)Test for a possible short in the heating element with the ohm meter. Touch one ohm meter probe to one of the heating element terminals. Touch the other ohm meter probe to the bracket that secures the heating element. If you get a reading of zero, the element is good. If there is any positive reading on the scale, the element is grounding itself and will require replacement.
  • 4)Test the lower heating element exactly as the upper heating element.
  • 5)Place the access doors back on the water heater tank, and secure them with the screws.

  • Good luck

    Dec 03, 2011 | Heating & Cooling

    1 Answer

    Hot water has slowly diminished over time. A hot shower is down to 5-10 min from 20-30 min. I'm told this may be the lower element going bad and to test that. That is unfamiliar territory to me but am up...

    the lower element is located behind the lower panel. Take both screw out and remove the panel. Insulation will probably be in the way so you will have to push it out of the way. The element is round on the endand has two wires going to it and will probably have screws you will have to loosen to take the wires off. (Before you do anything, disconnect the power.) Take the two wires off of the element. You will need a cheap ohm meter. Check for ohms across the element.(One needle on one terminal and the other needle on the other terminal. If you get no ohms or your meter does not move , the element is open (bad) If the ohm meter moves, your element is still good. If you have to replace the element, you will have to turn the water off, drain the water heater, and it takes a special wrench you can buy at home depo to screw the element out of the water heater.

    Apr 12, 2011 | Rheem 50 GAL ELEC TALL Water Heater 6YR SC...

    2 Answers

    I have a 40 gal electric water heater, but have insufficient hot water. The cold water intake pipe on top of the heater is very hot but when I turn on a hot water tap, it gets cold quickly. replaced dip...

    You will need an amp meter. I suspect that the lower heating element is out or the thermostat.

    Most water heater have a upper and lower element. The bottom is the main work horse.

    Take the lower access door off and you can get to the wires to use a clamp on Amp meter. You should get a reading of 10 + amp if it is working. You can check the thermostat with the volt meter also to make sure you are getting voltage to the element . You should have 220 volts across the two wire attached to the element. The elements are not to hard to change. You will need to shut the power Off and the Cold Water off. Drain the tank to get below the bottom element and you will need to get a special wrench to unscrew the old element out of the tank. Hope this Helps


    1 Answer

    Hot water runs out after one shower

    You say the hot water runs out after one shower.
    You posted under electric heater.

    In case you have a gas heater:
    With gas heater
    , the flame quality could be bad because of restricted air flow or dirty burner, the control valve and thermostat could be bad, the air intake could be clogged, or the water heater is full of sediment and the flame is burning all the time and unable to heat much water.

    With electric heater, the lower element is probably burned out and bottom filled with sediment, but thermostats could be bad, or you could have shorted wire.

    Narrow down the suspects
    If water heater makes some hot water then upper element is working.

    Three remaining suspects are upper thermostat, lower thermostat, lower element, and possibly a loose wire

    Check screw terminals for signs of burning and loose wires. Especially check lower element.

    Let's test lower element.
    Turn off power.
    Remove both wires from lower element.
    Test across both screws with a continuity tester.
    Continuity tester is available at hardware store, or you can make one with battery, wire and a flashlight bulb.
    The continuity tester has a battery and when light comes on, it says the circuit is complete.
    Test1) Test across both screws on lower element with continuity tester.
    If light comes on then element is good, but element has to pass one more test.
    Test2) Test each screw on element to any bare metal part of water heater.
    If light does NOT come on with second test, then element is good.
    Light ON first test. Light OFF second test. Then element is probably good. But test is not fail-proof without using a meter.

    I'm betting the lower element is burned out and you need to replace lower element. And you may need to vacuum out the sediment.

    Now if lower element is good, then the easiest thing is to do is replace both thermostats. Buy generic thermostats at hardware store for $25. After replacing both thermostats, the water heater will probably work. If there is still a problem, then the lower element was not as good as test showed, and it should be replaced also.

    If you are still having a problem, answer back and we'll give more details.

    Oct 25, 2010 | Rheem 50 GAL ELEC TALL Water Heater 6YR SC...

    1 Answer

    Installed new upper & lower elements & thermostats, only top htr works

    If original problem was caused by sediment burning out lower element, did you clean sediment out of water heater when changing lower element?
    Two element water heaters are 240V.
    Thermostats cut power on one hot wire, but 240V circuit has 2 hot wires. So lower element has power at all times coming from the red wire.
    1) Use ordinary tester or multimeter set to 240V <> test each screw of lower element to bare metal part of water heater. Each screw should show 120V. If there is no power, then upper thermostat is defective, screw on upper thermostat is loose, or red wire between upper and lower parts of water heater is bad.
    2) Remove wires from lower element. Use continuity tester or multimeter set to ohms <> test across both screws of element to see if power travels through element <> if element is bad, then continuity tester will not light up and multimeter will show no ohms. Put wires back on element after test.
    3) Start with cold water in tank. Turn on water heater & upper element will turn on. Put ear on side of tank to hear if upper element is heating water. Test #3 screw to #2 screw on low left side of thermostat, should read 240V > Test #3 screw to #4 screw on low right side of thermostat, should read 0V.
    Put ear on side of tank. When upper element turns off: Test #3 screw to #2 screw on low left side of thermostat, should read 0V > Test #3 screw to #4 screw on low right side of thermostat, should read 240V. If this test shows 0V and 0V, then upper thermostat is bad. If reading is correct, immediately move to next test.
    4) Turn temp on lower thermostat to 150. Using ordinary tester or multimeter set to 240V <> Test across both screws of lower element. If there is no reading, and you know element is good from step 2, then lower thermostat is bad, or wire is bad between lower element and lower thermostat, or wire is bad between lower thermostat and top part of heater.
    5) Test across both lower thermostat screws, should read 240V.If this test is good, it means wires are good. Put jumper wire across both screws of lower thermostat, and test lower element again. If element finally turns on with jumper wire, then lower thermostat is bad.
    Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

    If wire is bad between upper and lower parts of water heater, and water heater has tight-fitting 2" foam insulation, it usually indicates water heater replacement.

    Sep 20, 2010 | Rheem 50 GAL ELEC TALL Water Heater 6YR SC...

    1 Answer

    Bought reliance 602 50 gallon electric hot water heater 4 years ago and it stoped heating bought new upper and lower elements and new upper and lower thermostat and still no hot water power goes to all...

    did you turn the breaker on ? before filling the tank ?the water tank must be completly full before turning on. the new elements will blow if not submerged in water ..if you have 240 volts at the element and its not heating one is out .only one element can be on at a time so you really need an amp prob to test element .try an ohm meter an check resistance ,sounds like one element is out .hope this helps good luck /P/Swhen filling tank. open a hot water valve, on tub or faucet to remove air while filling the tank. you will hear the air coming out of faucet. when water comes out its filled..

    Aug 23, 2010 | Heating & Cooling

    2 Answers

    Whirlpool temp control on electric water tank

    Most electric water heaters have 2 heaters - an upper and a lower, each with it's own thermostat. These are readily accessible by removing the screw covers on the side of the tank. Careful - the thermostats have 240VAC on the terminal screws (unless you have a small 120VAC heater) if the circuit breaker or fuses feeding the heater are still on - turn them off before proceeding. After removing the two screw covers and pulling back the insulation you will see temperature (screw) adjustments for the upper and lower thermostats, with a temperature indicating pointer attached to each screw. Set both thermostats to 125 degrees or so. Push the insulation back in place, replace the covers and turn the circuit breaker back on that feeds the water heater. You should have warm water within 15 minutes and hot water within a hour or so.

    If the water still does not heat, then you have to troubleshoot to find the problem. With a voltmeter determine if 240VAC is actually getting to the water heater. Remember, the upper element has priority over the lower element, and if the water is cold, the upper element will try to turn on and this locks out the lower element (only one element is allowed to heat at any given time). The lower element comes on ONLY after the upper thermostat is satisfied. Therefore if the upper heating element is burned out you will never get any hot water. If you suspect this, TURN OFF THE POWER TO THE HEATER and take a resistance check of the upper element.

    Nov 16, 2008 | Water Water Heaters

    Not finding what you are looking for?
    Heating & Cooling Logo

    Related Topics:

    47 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Whirlpool Heating & Cooling Experts

    Dan Webster
    Dan Webster

    Level 3 Expert

    8220 Answers

    Bill Long

    Level 3 Expert

    588 Answers

    Tim Whalen

    Level 3 Expert

    3074 Answers

    Are you a Whirlpool Heating and Cooling Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides