Question about Tomtom ONE GPS Receiver

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Black screen I just purchased a tomtom ONE. It worked fine for one day. Then the next day the on light is lit up but the screen stays black. I charged it and the screen is still black. It's brand new. Should I take it back to the store or am I overlooking somethin?

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  • noelsoco Jul 28, 2008

    I've got the same problem.

  • shroy7 Jul 28, 2008

    will notpower up

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2 Answers

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On the base of your Tom Tom there is a very small hole marked reset (or something like that), straighten out a paperclip and push it gently into the hole, it should reset and work.

Posted on Jul 31, 2008

Wont turn on

Posted on Jul 28, 2008

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2 Answers

The screen is black and green LED lights up - what


the battery is probably to low. very common problem with these and many other models...hook it up to your computer via the usb cable for a few hours to get a good charge on it. then press and hold the power button for up to ten seconds.

if that fails, let me know and we can try something else, but this usually works 99% of the time


bill

Nov 10, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Tomtom device will not turn on at the power supply.


Well this is a guess here.
Are there any lights on the unit at all?
when it was on the charger did it light the chatrge lights ( blinking). Try putting it back on the charger and seeing if it turns on while connected ( may take a few mins before it will) If it does turn on wjhen on charger I would suspect either the battery discharged instead of charged, or the battery collapsed.
It needs to be sent for repairs.

Jun 21, 2009 | Sharper Image TomTom GO 720 Portable GPS...

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Recently after working one day the next day when i tried to use mt tom tom 710 it wouldnt switch on but the mains light was lit when plugged into cig lighter


Try giving it a full charge. I used different model Tom Tom that would not turn on even if plugged in until after the battery was recharged.

Oct 10, 2008 | Tomtom GO 700 GPS Receiver

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My tomtom 510 was working fine until this morning when I set it in it's windshield dock. The green light to show that it's charging came on but nothing else. It's been on the charger all day but won't...


Remove the docking foot from the unit and expose the docking connectors. The reset button is at the bottom left of the body next to the connectors. It's hard to see but a paper clip will do the trick. Push just hard enough to here it click. Now it is reset.

Jun 25, 2008 | GPS Devices

1 Answer

Tomtom one not poweringup


Lofty same just happened to me, following great deal of searching, my conclusion is that over voltage has fried regulator chip in tomtom, the reason you have green light is because at different part of power board. Approx repair cost if damage is not too bad (50% cannot be repaired) is £70.

TOMTOM will have a look for nothing, and give you a quote, if don;t want to proceed they will send it back for free also.

Good luck.

Mar 17, 2008 | Tomtom ONE GPS Receiver

10 Answers

Battery replacement for TomTom 710


I have found a trick for those bad battery ,but you lose your waranty
you need to open your tomtom , behind the screen you wil find the battery(for the Go 710 it is an 3.7 V ,2400mAh,samsung ICR18650-24)
you find 3 wires : red, black,yellow cut them of at the half of the wire size
, then cut off your car loader wire (tomtom)(5v), you will see again 3 wires inside :red,black,white
connect the red with red, black with black, white with yellow
(the best thing is to make a little hole in the cover to pass the wire, so it will be beter for closing the all thing)
I did it and it works pretty fine ,I had save 30 dollars ;) :D
I did in approximatly 30 min
remember you will have no battery any more and no waranty of tomtom!
It only whorks then with your car loader tomtom

Jan 20, 2008 | Tomtom GO 510 GPS Receiver

6 Answers

Blank Screen in my TomTom ONE 3rd Edition


Got it for Xmas. Same thing blank screen. Called TomTom and they sent a Fedex return label free of charge.

Dec 27, 2007 | GPS Devices

1 Answer

Charging but nothing on screen


A good place to start is a reset. -Make sure the battery is charged completely (charge for two hours to be sure) -remove the SD card, if you use one -hold down the reset button with a pen for at least 15 seconds -release the reset button and hold down the on/off button for at least 5 seconds. -replace the SD card If that doesnt work: Make sure you have the latest software for the device by using TomTom Home. Sometimes just updating the software will kick it into gear, so to speak. And lastly, if it is just dead, contact TomTom customer care and they will repair or replace it for you. Before you call them make sure you have a TomTom account. To register:https://www.tomtom.com/myTomTom/myProfile/ Hope this helps!

Aug 22, 2007 | Tomtom GO 700 GPS Receiver

1 Answer

Tomtom 910 will not power up


In a back of your GPS there is a small whole. You have to press with toothsstick to reset it.

Aug 20, 2007 | Tomtom GO 910 GPS Receiver

1 Answer

Screen stays lit and is blank


Try a reset. It worked for me with the same problem.

Aug 15, 2007 | Tomtom GO 910 GPS Receiver

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