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Problem DVD The buttons on the DVD will not operate anything and also the R/C

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  • lofty2304 Jul 21, 2008

    Philips DVDR3570H

  • lofty2304 Jul 21, 2008

    The DVD is 5 months old, I have tried unplugging for 5 mins no change.

  • lofty2304 Jul 21, 2008

    Thanks for your help

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What is the brand and model number, please?

Posted on Jul 21, 2008

  • Jaime Hernandez Jul 21, 2008

    My apologies for asking the same question again, I did not read the premium solution before answering this one.

    Have you try to unplug it from the main power and let it unplug for about 5 minutes?

    How old is your DVD player?

    If it's less then a year old, still has manufacturers warranty. You can call the philips phone number found in your user's guide.

    You can also check this link here, there seems to be a software upgrade for your DVD player.

    Let me know if you require further assistance.

  • Jaime Hernandez Jul 21, 2008

    If your DVD player is only 5 months old, I would suggest to call philips and ask them for the nearest service center near you to have it repair or exchange it under warranty.

    The philips phone number can be found in your user's manual.

    Good Luck.

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