Question about HP Photosmart M537 Digital Camera

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Hp camera LENS ERROR`

I recently bought a hp camera, and a little boy knocked it out of my hands, now the lens vision is blurry, and it opens, but not the lens cap. it says lens error, and to try opening and closing it, but that doesnt work. what can i do?? does best buy have anyone to repair this?? maybe?? i am expecting a baby any day now, and this is why i got me a camera in the first place

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Hey mistydawn33,
Our Best Buy™ store can send the camera out for service you just need to bring it to the Geek Squad® precinct in the store and they will send it out for service. I will say that the cost to repair digital cameras often exceeds the value of the camera, and the repair can take a couple of weeks to get done on average. I hope this helps!

Sincerely,
Allan
Go Ahead. Use Us.

Posted on Jul 22, 2008

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Hi

You should never hit or bang your camera on something to try and fix it. Anybody that tells you to do it is wrong; you'll be lucky if you don't damage your camera further... as it seems as you have done here.

Your lens was stuck, probably had a speck of dirt in the gears and now it turns on but it can't focus. You've either damaged the fine focus gears, or dislodged them, or managed to disconnect a cable by banging the camera.

You need to open up the lens, clean out the gears and rebuild the lens assembly; this is what you should have done in the first place.

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If you would like to use our services we would be happy to help.

Good luck from Darntoothysam com

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