Question about Brother IntelliFax-2820 Laser Fax

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Drum error display shows DRUM ERROR ,Replaced drum unit still giving error What to do ?

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  • grrk Jul 25, 2008

    Replaced drum and reset but get "Dust on drum" error message and machine will not print. Turned off machine. Unplugged power supply. Put power back to machine and turned it on. Still a no go. "Dust on drum" "Dust on drum" "Dust on drum" Cleaned drum "Dust on drum" reset new drum option and answered #1 = yes "Dust on drum" "Dust on drum" can send "Dust on drum" can not receive "Dust on drum" help "Dust on drum" "Dust on drum"

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SOURCE: Brother intellifax 2800. Replaced drum, display

Open the drum cover and hold down CLEAR for 10 seconds.

Posted on Jan 30, 2010

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

How to clear drum error message


Please clean the drum unit or replace the drum

Jul 17, 2014 | Brother MFC-9460CDN Laser All-in-One...

6 Answers

Continue to get a message to change drum soon. Changed drum already. Print quality is still not good.


hi

This message would continue to appear if the drum counter was not reset when you replaced the drum. To reset the drum counter, follow the instructions listed below.

  1. Open the front cover.
  2. Press the Options key on the control panel.
    The display will show "REPLACE DRUM - 1.YES 2.NO".
  3. Press 1 to reset the drum count.
  4. Close the front cover.

Oct 07, 2008 | Brother Office Equipment & Supplies

1 Answer

I change the drum for my fax machine, but it still says Toner Life End... and it is a bran new cartridge?? I tried turning it off and on, and unplugging it... but it still says Toner Life End... how do i...


1. With unit powered On, open the front cover.


2. Press the "Options" key. Display will show "Replace Drum?"


3. Press "Start" key.


4. Press 1,0 .


5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".


6. Close cover and see if Toner Life End error message has gone.

Good Luck and Thank You for using Fixya.

Jan 08, 2011 | Brother IntelliFax-2820 Laser Fax

1 Answer

Brother intellifax 2800. Replaced drum, display


Open the drum cover and hold down CLEAR for 10 seconds.

Jan 28, 2010 | Office Equipment & Supplies

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Error 7C


There's no manual for "machine error 7C" in Bro IntelliFax 4100. To fix this issue. You will need to pull out the toner. Note: the toner and drum are connected.....At the left corner of the drum. You will see a blue tab......You will need to slide the blue tab back and forth for 20th times....And put the toner back in its place.....This is just a temp fix but you need to replace the drum to have it working its fullest......

Dec 24, 2008 | Brother IntelliFAX 4100 Laser Fax

4 Answers

Brother Intellifax 2920 / How to reset Drum Life ?


1.Open the front cover.

2.Press the options key on the control panel. The display will show
#REPLACE DRUM - 1.YES 2.NO#.

3.Press 1 to reset the drum count.

4.Close the front cover.

Aug 18, 2008 | Brother FAX-2920 Plain Paper Laser

2 Answers

Problem in accepting the tonner by machine


This is a common problem. You need to be sure that the toner and drum unit are seated correctly. I assume you. You may also want to try a different toner in case the chip is bad on it.

The following has been known to work also. Open front cover leaving the toner cartridge and drum unit in.
Press the Options button,
When "Replace Drum?" comes up quickly press the Start button.
Immediately press the "1" and "0" button. The display will say "Accepted" and the error will go away.
You need to this these pretty quickly.

Nov 29, 2007 | Brother IntelliFax-2820 Laser Fax

2 Answers

Fax machine 2820


Make sure that you are not using generic supplies. Using generic supplies or supplies that have been refilled will cause the unit to give false errors. There is white piece of plastic inside the semi circular opening, if you do not see a white semi circular opening it is either a generic toner or starter toner and you will need to replace the toner with a authentic toner. You may try this also: 1. Remove the drum and toner, separate the drum and toner and then rock the toner from side to side. 2 Put the drum and toner back together and clean the corona wire ten times. 3 Put the drum and toner back inside the machine and close the cover, if you still have toner life end try this: a Open the front cover b press the options key, the LCD will say "replace drum?" c press the start key. and then press 10 on your dial pad. the display should say accepted for about 2 seconds and then say cover open. d close the cover, if the display still has toner life end, you will need to replace the toner

Oct 03, 2007 | Brother IntelliFax-2820 Laser Fax

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