Question about Brother IntelliFax-2820 Laser Fax

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Drum error display shows DRUM ERROR ,Replaced drum unit still giving error What to do ?

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  • grrk Jul 25, 2008

    Replaced drum and reset but get "Dust on drum" error message and machine will not print. Turned off machine. Unplugged power supply. Put power back to machine and turned it on. Still a no go. "Dust on drum" "Dust on drum" "Dust on drum" Cleaned drum "Dust on drum" reset new drum option and answered #1 = yes "Dust on drum" "Dust on drum" can send "Dust on drum" can not receive "Dust on drum" help "Dust on drum" "Dust on drum"

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SOURCE: Brother intellifax 2800. Replaced drum, display

Open the drum cover and hold down CLEAR for 10 seconds.

Posted on Jan 30, 2010

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How to fix brother printer drum error troubleshooting and routine maintenance


I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one. The following error messages will continue to appear if the drum counter was not reset when you replace the drum unit with a new one.
  • Replace Drum
  • Drum End Soon
  • Drum Near End
  • Drum Stop
To clear these error messages, you need to reset the drum counter as instructed below.

If you want to clear an error message related to the toner replacement, click here to see how to clear an error message after you replaced the toner cartridge.
"What is the difference between the toner cartridge and the drum unit?"

Please reset the drum counter only when you replace the drum unit. If you reset the drum counter during the life of the drum unit currently being used, the remaining drum life will not be displayed accurately.
  1. Make sure that the machine is turned on.
  2. Open the front cover.
  3. Press Clear or Clear/Back on the control panel.?
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.
  4. Do one of the following.

    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter.
    • If your Brother machine doesn't have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows Accepted, close the front cover.

frontcover1-y4i03b33115mpu3ejihwhjwc-5-0.gif

controlpanel1-y4i03b33115mpu3ejihwhjwc-5-2.gif

Sep 11, 2017 | Brother Office Equipment & Supplies

1 Answer

The Samsung Printer M-2876ND is showing an error replace imaging unit. It has already printed 9000 units, so i guess the life of the unit is over. Now, i want to know if the same will work in case i j


Dear Ankit
you can replace the complete drum cart. or replace the CRUM (drum chip) of the drum cart. no need to replace the drum it can goes up to another 9000 a4 pgs.
Thanks.

Jan 12, 2015 | Samsung Office Equipment & Supplies

2 Answers

How do i reset ricoh sp 1200s drum unit


why toner life end message keep on showing on sp 1200s prints.

Aug 04, 2012 | Ricoh Office Equipment & Supplies

1 Answer

My printer says drum troubleshooting contact guide manual and maintence I did eveything but still not working


Hi there,
If the display shows drum error you can try cleaning it by following the steps below:
1. Open the front cover. 2. Pull the drum (black) and toner (gray) towards you, put a little force on it. 3. Remove the toner by holding down the tab on the side of the drum, then pull the toner out. 4. Use a dry lint-free cloth to clean the roller inside the drum unit. Make sure to remove any excess toner from it. 5. Put the toner back to the drum, make sure that it clicks, Reinstall the drum and toner back to the machine, 6. Close the cover.

If the display still shows drum error, go ahead and do the drum reset.

1. Open the front cover 2. Press the Options button on the control panel 3. The display should show "Replace Drum - 1. Yes 2. No 4. Press 1 to reset the drum count 5. Close front cover. The display should show the date & time
If still it shows drum error, The drum unit needs to be replace. After replacing the drum unit, do the drum reset again,
Hope this helps.

May 08, 2011 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Have a oki c9800 ...gives error 923. have replaced the motor unit for black image drum but it prints some pages and gives the error again


923: Error - Black Image Drum Lock Error
The K ID unit is not operating
properly.

Check to confirm that Image Drum is seated properly.
Check to confirm that the K ID
unit is in position.
Replace the K ID unit.
Replace the K ID motor.

Dec 10, 2009 | OKI C9600hdn Laser Printer

1 Answer

Had toner life end message. Replaced toner and drum with oem,machine reset but now just making blank copies. Tried to print internal report that's blank too


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.

Aug 01, 2009 | Brother IntelliFax-2820 Laser Fax

1 Answer

Toner life end warning light. replaced with new toner/drum still error


To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered on open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press "+" key 10 times until the display reads 10.
5. Press "SET" key.
6. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
7. Close cover and see if Toner Life End error message has gone.

Jul 28, 2009 | Brother DCP-7020 Black and White Copier

3 Answers

Replaced Drum still says "Replace Drum Soon". How do I reset on a Brother 7420?


Reinstall the new drum unit, keeping the front cover open. Press OPTIONS. Press 1 when the display shows REPLACE DRUM? 1.YES 2.NO ACCEPTED. Close the front cover.

May 28, 2009 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Okie C5400 giving 162: Fatal Error


Magenta toner sensor error. Reseat drum unit. check toner cart. Take out the key that prevents you from putting drums in wrong slot and swap the whole drum and toner assy with another color, if it follows the magenta unit then that is the problem somehow.

Mar 19, 2009 | OKI C5400 Laser Printer

4 Answers

SYSTEM ERROR E100


Hey
How can I solve this error code(IR1600) on my canon copier by myself?

Nov 27, 2007 | Canon imageRUNNER 2000 Copier

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