Question about HP Officejet 6310 All-In-One InkJet Printer

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Printer keeps becoming disabled

I have an HP 6310 printer and almost each day it becomes marked "Offline" and will not print. I have to delete it and then re-add it to my printers. Any ideas? I am running vista OS.

Jodi

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  • debbiebrookl Jul 25, 2008

    help installing HP officejet 6310

    all-in-One

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  • 106 Answers

Hi,

Usually, it happened when the usb cable is unplug, what you can do if the printer says OFFLINE.

1. Right click the printer ICON, and
2. Choose, USE PRINTER ONLINE.

Actually, you dont need to delete or uninstall the printer driver because it will just take some time. setting the printer to ONLINE by folowing the steps would save much of your time.

Please, let me know if the steps i gave you would help you so much.

thank you so much.

adonscott

Posted on Jul 24, 2008

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Printer Offline Error


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

on Jun 04, 2008 | Epson Stylus Photo R2400 InkJet Printer

1 Answer

It states that the printer is offline. i have this machine for my company so how am i able to put it back online?


If you are getting an error message that states USER INTERVENTION REQUIRED or USE PRINTER OFFLINE, the printer driver may have become disabled. Please follow the directions below to resolve this issue.

Please note that the printer must be in an online state/Print mode.

WINDOWS 95/98/ME/NT/2000

1. Click on START, SETTINGS, and PRINTERS.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

WINDOWS XP

1. (a. Click START select CONTROL PANEL and click on PRINTERS AND FAXES.
NOTE: If you cannot locate PRINTERS AND FAXES, Follow 1(b..
1. (b. Click START select CONTROL PANEL double click PRINTERS AND OTHER HARDWARE, and click on VIEW INSTALLED PRINTERS AND FAXES.

2. Highlight the icon of your printer with a single click.

3. Click on FILE.

4. The only check mark showing should be beside SET AS DEFAULT.

5. Ensure that there is no check mark beside PAUSE PRINTING or USE PRINTER OFFLINE.

6. Simply click on the check marks to remove it.

7. Try printing.

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I have 3 computers connected by router. All 3 have been using the hp 6310 all in one printer for a long time. Now all of a sudden when we try to print is says printer is off line. I have tried turning...


Hi! you can try this. rightclick to open all active printers in right downcorner there click the printer section and remove the x mark in use the printer in offline. you can allso check that your default printer is right not example the hpxxxxxxx (copy 1)

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Hp 6310 show offline wont print


Hi, how do you connect to the printer? USB/parallel/Network? Does it prints fine if you print an information page from the printer display/butons? I would try to uninstall the printer driver and install it again to start. It's definately a communication problem so it may take a few tries to get it to work again.

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Hello sir,

you go on HP Officejet 6310 All-in-One printer, double click on it, a small window will appear, delete all recent commands
if problem not solve then turn off your pc and printer both and unplug the U.S.B cable, now turn on the pc and delete HP Officejet 6310 All-in-One driver and restart pc then install the driver manually again and print your documents again.

thanks

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Printer


kbreiten,
Simply get into the Start Menu then find on the Printers and Faxes, then right click on it. It will will appear on the next lines delete printer model you wanted to delete and it will disappear and become offline.
Franklin Cas

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Printer offline?


CLICK THE START ICON ON YOUR PC. THEN SETTINGS.THEN PRINTERS AND FAXES. THEN RIGHT CLICK WHICH PRINTER YOU ARE USING THEIR IT WILL SHOW USE PRINTER OF LINE CLICK THAT AND THE TICK MARK ON THAT WILL GO AWAY AND IT WILL BECOME ON LINE.AGAIN RIGHT CLICK ANYWHERE ON THE WHITE SCREEN 3-4 TIMES.IT IS DONE. WISH YOU GOOD LUCK.

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