My disk is suddenly impossible to shut down, and I can't access it at all. Normally, pressing and holding the blue light button on the front for thutton three seconds shuts it down, but it won't work. I tried to disconnect the power cable, and then connect it again, to restart the disk. But when I reconnect the cable, the button goes blue (that is, I don't have to press it to turn it on). It's like it doesn't want to shut down at all.
Please, can anyone help me. I have got all the photos of my 2-year-old son on this disk, and I am DESPERATE!!!! PLEASE!!!
I had exactly the same problem with two of these hard drive before. The first one was solved by using a new power cable. The second time, I assumed it was this, but it wasn't, and in desparation, I opened up the unit (warning, this voids the warranty!), and put the hard drive in another lacie enclosure, and the hard drive worked perfectly.
So don't worry - the hard drive is almost certainly safe. Either buy another unit, and try first the new power cable, and second, the new hard drive enclose. Or open up a support ticket with Lacie, and you may need to send it back to them. But insist that the hard drive still works, and that they replace the housing / psu, not just give you a new unit.
I hope this helps, I know just how frustrating this problem is. But your pics should be safe!
I had a similar issue w/lacie ethernet bigdisk 1TB. Couldn't access
drive, found that it was making the clackety clack drive death sound and was hot to the touch. Powered down and tried to restart but no blue light, apparently dead.
It always ran hot.
Pulled drives and connected directly to computer w/sata connector,
drives tested good. Put all back together but still didn't work. Put in
freezer overnight, pulled out and hooked up - was able to get blue
light to come on but nothing else, no ethernet lights. Strange, the
blue light would come on when I plugged the unit in, I didn't have to
press the button, nothing wrong inside of case, but unit not really
functioning. Also, as you said, I could only turn the light off by unplugging. FIX: As a last resort, I pulled the circuit board, baked
it in the oven at 360 degrees F for 15 minutes, preheat oven to 360, immediately took the
board from the oven to the freezer for 15 minutes. Put back together
and the dang thing works perfectly now. I soldered the fan to the
internal 12v line so it runs continuously and now it runs very cool. My
guess is that the controller had a cold solder joint somewhere. Hind sight says I should have returned it to Lacie for a new one, I think they would have worked with me even though I opened the case.
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1.Try a Safe Boot
Mac OS X 10.2 and later Safe Boot includes disk checking and repair. First start your Mac in Safe Mode. To do this, shut down your Mac. Now Turn on your computer by pressing the power key while holding down the Shift key. When you see the Apple logo, release the Shift key. After your Mac fully starts, restart your computer normally without holding any keys/buttons during startup. Note that Safe Boot is slower to boot.
2.Run Disk Utility
Turn your Mac off by holding down the power button for a few seconds. Turn on your Mac and hold down the Command and R keys until you see the Apple logo. Then you should see a "Mac OS X Utilities" window. Select Disk Utility, click your OS X hard drive and select verify/repair disk.
This may fix your boot failure. PRAM ("parameter random-access memory") stores some of your settings. You may reset PRAM. To do that, turn off your Mac. Now turn on your Mac. Then, immediately, hold down the Option-Command-P-R keys until your Mac restarts. When your Mac is starting up, release the keys.
4.Reinstall Mac OS X
If nothing above works, you may try this. Your Mac needs to be connected to the Internet. See number#2 above. Follow the same steps. Restart your Mac and hold down the Command key and the R key until the Apple icon appears; when you see the Mac OS X utilities window, select the Reinstall option.
you disabled keyboard in fn mode press fn blue key and hold down and locate the little blue key on keyboard and press it release at same time if that dont work restore to earlier point using on screen keyboard and problem should be fixed
Step 1: There are a variety of reasons you may need to reboot a Lenovo laptop. These can include the installation of a new program, the dreaded blue screen of death or to free up memory that has been hijacked by a program that is now closed. There are three ways to reboot and all are simple to accomplish.
Click on your start menu button on your screen. Click on "Shut Down" or "Turn Off Computer." Click on the drop down box if you are running a version of Windows before XP (such as 2000 or 98). Select the "Restart" option and then click "OK." On XP or later versions, click on "Restart." The laptop will then reboot. Press and hold down the "Alt," "Ctrl" and "Shift" keys simultaneously. This will bring up the Task Manager. Pressing and holding the same keys again will force the computer to shut down. Press the power button to reboot the computer. This feature should be used when the mouse has stopped working and you cannot access the start button. Hold the power button in the "Off" position for approximately 5 seconds. This will force the machine to shut down. Press or slide the button again to reboot the laptop. Use this process when you get the "blue screen of death" or the computer is not responding to either the mouse or the keyboard.
It sounds like it's overheating, make sure the airways are clear of dust and listen for the sound of the fan inside, this could have failed..
if the processor overheats it automatically cuts out and what you describe is exactly that..
good luck !
Try rebootint with your OSX disk in the dvd drive. then before you would hear the chime, press and hold the C key down on your keyboard.
This will boot from the DVD and once it has finished loading (may take some time) will ask your to choose your language.
After this go to utilities in the menu at the top and click on Disk Utility.
When this opens, click on your hard drive on the left hand side (highighted in orange in picture), and then click repair disk and after that completes click repair permissions. (see picture)
After all of this shut down and restart your computer without the OSX dvd in the drive and it should boot normally.
Let me know if this works
a reboot is always a last resort!!! a better option to remove a program is to access control manager by pressing ctrl, atl, delete at the same time. when the prompt window is opened look through both processes and services tabs for anything related to the program hit stop process then just go to start>control panel>add/remove program. if that doesnt work restart your computer in safe-mode. if its a vista hit the power button let it rest for a sec then restart it. since the computer was improperly shut down it will ask if you want to start windows normally. don't instead choose start in safe-mode when it starts everything related to radial point will be shut down making it easy to remove the program through control panel. if you still whish to reboot shut down your computer by opening the start menu and in the lower right corner select restart. when the comp. restarts and the logo appears hit f8 quickly (you only have about 5 seconds before it restarts normally) choose boot with disk insert your start up disk and the computer will restart and all non-default programs will be lost. radial point will finally be defeated but at what cause? at what cause!!!??
Start with OS X cd/dvd. put the cd in and restart, hold down C after you turn the laptop on. when the disk starts up, try to repair the hard drive (verify and repair permissions). I'd also try getting your hands on Disk Warrior, which can fix lots of hard drive problems. You might have to reinstall OS X though if it's bad. If you have to do this, you may want to upgrade the harddrive because that might be what caused the problem in the first place. If you go to repair permissions and it finds problems and repairs them. Try it again. If it finds problems the second time, you may have a bad hard drive. See how my answer is longer than your question. It really helps to provide details and specifics if you want a good answer. just keep that in mind if you reply. thanks. good luck.
Try running chkdsk /r and then restart the computer. to do that, click on START, RUN, in the open field, type 'cmd' and press <enter>. A dos window will open. At the blinking cursor, type 'chkdsk /r' and press <enter>. You will get a message that the drive can't be locked and do you want to run it the next time Windows starts. Type 'y' and press <enter>. Now shutdown the computerand restart it. Chkdsk will run and it may take some time. Depending on your installation, you will see a blue screen that will show the progress. Sometimes the screen will stay black and the hard drive light will flash. That's ok. Let it run until Windows loads. Wait until it is completely loaded and then try shutting it down normally.