Question about LaCie Ethernet Disk Mini, 500 GB Hard Disk Drive with Gigabit Ethernet & USB 2.0 Interface, 7200 rpm... IDE Hard Drive

3 Answers

Can't restart, can't connect

My disk is suddenly impossible to shut down, and I can't access it at all. Normally, pressing and holding the blue light button on the front for thutton three seconds shuts it down, but it won't work. I tried to disconnect the power cable, and then connect it again, to restart the disk. But when I reconnect the cable, the button goes blue (that is, I don't have to press it to turn it on). It's like it doesn't want to shut down at all.

Please, can anyone help me. I have got all the photos of my 2-year-old son on this disk, and I am DESPERATE!!!! PLEASE!!!

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  • Sarah 123 Aug 07, 2008

    I opened a support case with LaCie, and yesterday they sent me a new power adapter. This solved the problem completely, and my backup process has been running all night long. So, if someone has a similar problem, it might be a good idea doing this. I am so releived the photos and videos of my son are safe, and I will always make backups in the future... :-)

  • sergio_roma Sep 09, 2008

    I've a 1TB Ethernet Big disk with the same problem, I've opened a ticket at the LACIE support but after a quick answer where they suggested to find another AC Coverter (HOW=??) they disappeared!!! Ideas how to wake them up?

  • Anonymous Oct 14, 2008

    Disk will not power down. Blue light is constantly on. LaCie Ethernet Big Disk 1.5 TB

  • Anonymous Nov 05, 2008

    Same problem here.  After a quick power outage (a flash), the drive became inaccessible.  It won't power off when the button is pushed.  I guess I'll try to get a new power adapter.

  • fliptopbox Nov 28, 2008

    Yip me too. Exactly the same smptoms. Yesterday it was working perfectly, today I noticed it was not on the network, ping no response, and the blue light was flashing rapidly. So I pressed the button and it powered down. After it rebooted the light now stayes solid blue. Not network access, and no USB access. I hope it is just a controller failure, I have a lot to loose. Ironically this is my backup drive :( LACIE please respond!

  • Anonymous Dec 26, 2008

    I can kind of have the same problem and thanks to your 'ticket' here I know what to do.

    Thanks for the information.

  • siripo Dec 26, 2008

    I have the same symptoms, I just measured voltage output of th e power supply and everything seems to be ok.

    After opening the case I can hear a high pitch noise coming out of the controller board which I can't explain. The noise is still there even after unplugging the hard drive.

  • Anonymous Jan 08, 2009

    I had a LaCie Edmini who stopped working. I contacted a local data guru who picked out the hard drive and connected it to a Linus system and by the help of this rescued more than 8000 pictures for me!


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I had exactly the same problem with two of these hard drive before. The first one was solved by using a new power cable. The second time, I assumed it was this, but it wasn't, and in desparation, I opened up the unit (warning, this voids the warranty!), and put the hard drive in another lacie enclosure, and the hard drive worked perfectly.

So don't worry - the hard drive is almost certainly safe. Either buy another unit, and try first the new power cable, and second, the new hard drive enclose. Or open up a support ticket with Lacie, and you may need to send it back to them. But insist that the hard drive still works, and that they replace the housing / psu, not just give you a new unit.

I hope this helps, I know just how frustrating this problem is. But your pics should be safe!

Posted on Aug 05, 2008

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I had a similar issue w/lacie ethernet bigdisk 1TB. Couldn't access drive, found that it was making the clackety clack drive death sound and was hot to the touch. Powered down and tried to restart but no blue light, apparently dead. It always ran hot. Pulled drives and connected directly to computer w/sata connector, drives tested good. Put all back together but still didn't work. Put in freezer overnight, pulled out and hooked up - was able to get blue light to come on but nothing else, no ethernet lights. Strange, the blue light would come on when I plugged the unit in, I didn't have to press the button, nothing wrong inside of case, but unit not really functioning. Also, as you said, I could only turn the light off by unplugging. FIX: As a last resort, I pulled the circuit board, baked it in the oven at 360 degrees F for 15 minutes, preheat oven to 360, immediately took the board from the oven to the freezer for 15 minutes. Put back together and the dang thing works perfectly now. I soldered the fan to the internal 12v line so it runs continuously and now it runs very cool. My guess is that the controller had a cold solder joint somewhere. Hind sight says I should have returned it to Lacie for a new one, I think they would have worked with me even though I opened the case.

Posted on Jan 18, 2009

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Please check the smps this type of problams are coming whaen smps is not working corrctley than cheack with ram slots also please verfiy the whare the problam is check one be one

Posted on Jul 23, 2008

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