Question about DeLonghi CF210 Portable Air Conditioner

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DeLonghi PAC A120E Pinguino 12,000-BTU Portable Air Conditioner - Water Leakage Problem

I just recently bought this 12000 BTU unit and only used this a coupld of days. Since last 3 days - this AC is dripping water like anything like a litre of water must have come out on usage of 12 hrs or so. They claim this is dripless operation but doesnt seem so.

Is my AC a defective piece or a lot of ppl really see this.

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  • rickx32000 Sep 02, 2008

    I also have the same problem, my BIG problem is that I was dumb enough to buy 2 of these at one time........

    They both leak, I used one in living room and the other in bedroom, use only 1 at a time and they both leak...I actually had to put the AC in a laundry basket large enough to hold the water accumulated that day and drain so each day so I wont get my floor ruined.

  • Anonymous Sep 06, 2008

    Purchase ours at Sears in June. Have been running it 24 hours per day at 64 Degrees with no leaking until...... Yesterday.



    This is what I noticed. When you know it is leaking. Turn it off and slighly tilt it on the left side. You will notice that the water is coming out of the top side vent grill.



    Before I return it to Sears, I can still use it, Bought at Home Depot a boot, shoe rubber mat with a one inch sidewall. I place it undeneath and I can now capture the water at the rate of one pint per 3 hours. The mat can hold 3 pints so I am good for the night heheh



    B

  • vta nak Sep 13, 2008

    I purchased the A120E in May from Newegg. It has the same problem, even though I hooked up a drain tube to the small drain at the bottom rear of the unit. I have kept the filter very clean, but that makes no difference. It still drips copious amounts of water, even for hours after I've turned it off. The unit is not usable.

    I e-mailed DeLonghi customer service about this, so we'll see what happens from here.


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I had the same problem and found a fairly simple solution. UNPLUG THE UNIT FIRST. All left and right reference below is as view from the BACK of the unit (NOT from the front). Open the right side panel (right as view from the back), by removing six screws (remove screw covers first) and pull down on the panel to remove. Towards the UPPER-back of the unit, there is a cold air evaporator(?)(bunch of tubes and fins) you can only see the edge of it after removing the right panel. Below it is a white plastic drip tray with a hole at the end allowing water to pass down to the lower warm air radiator(?) (another bunch of tubes and fins) to evaporate. If this hole is obstructed, water will over flow and leak. I cleaned out the hole with a vacuum attached to a drinking straw, you might have a better way. After cleaning, I poured a little water through to make sure it drains. There is a lower drip tray at the bottom of the unit which catches the water and you can drain it out the bottom drain hole by unplugging the rubber stopper at the back bottom of the unit. The lower drip tray has a float switch (you can only see it by removing the back panel, which you don't have to do for this procedure) which turns off the unit when the lower tray is full. So, theoretically, even if the evaporation is not working properly, as long as the upper drain hole is not obstructed, there should not be any leakage, because the water will drain into the lower drip tray and turn the unit off when it is full. The upper drain hole obstruction might be causing most of the leakage problem. Also make sure the unit is level left to right. If the left side (left as viewed from the back) is lower than the right side (as view from the back) the water in the upper drip tray might not flow to the drain hole properly and might overflow. You should also vacuum and clean the upper plastis filter screen (pull it out from the top back of the unit). Before closing the right side panel, you might want to vacuum and clean the lower warm air radiator, be careful not to damage the fins. Again before you start any of this, UNPLUG THE UNIT FIRST. This might be easier than packing and sending the over 90 pounds unit to an out of town service center. I understand some service centers might charge $100 for a simple cleaning. Consult a trained technician if you don't have the skill to do this. Do this procedure at your own risk because I am not sure if it might void you warranty. Again UNPLUG THE UNIT FIRST before you start.

Posted on Feb 23, 2009

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  • tsuidc Feb 23, 2009

    I had the same problem and found a fairly simple solution. UNPLUG THE UNIT FIRST. All left and right reference below is as view from the BACK of the unit (NOT from the front). Open the right side panel (right as view from the back), by removing six screws (remove screw covers first) and pull down on the panel to remove. Towards the UPPER-back of the unit, there is a cold air evaporator(?)(bunch of tubes and fins) you can only see the edge of it after removing the right panel. Below it is a white plastic drip tray with a hole at the end allowing water to pass down to the lower warm air radiator(?) (another bunch of tubes and fins) to evaporate. If this hole is obstructed, water will over flow and leak. I cleaned out the hole with a vacuum attached to a drinking straw, you might have a better way. After cleaning, I poured a little water through to make sure it drains. There is a lower drip tray at the bottom of the unit which catches the water and you can drain it out the bottom drain hole by unplugging the rubber stopper at the back bottom of the unit. The lower drip tray has a float switch (you can only see it by removing the back panel, which you don't have to do for this procedure) which turns off the unit when the lower tray is full. So, theoretically, even if the evaporation is not working properly, as long as the upper drain hole is not obstructed, there should not be any leakage, because the water will drain into the lower drip tray and turn the unit off when it is full. The upper drain hole obstruction might be causing most of the leakage problem. Also make sure the unit is level left to right. If the left side (left as viewed from the back) is lower than the right side (as view from the back) the water in the upper drip tray might not flow to the drain hole properly and might overflow. You should also vacuum and clean the upper plastic filter screen (pull it out from the top back of the unit). Before closing the right side panel, you might want to vacuum and clean the lower warm air radiator, be careful not to damage the fins. Again before you start any of this, UNPLUG THE UNIT FIRST. This might be easier than packing and sending the over 90 pounds unit to an out of town service center. I understand some service centers might charge $100 for a simple cleaning. Consult a trained technician if you don't have the skill to do this. Do this procedure at your own risk because I am not sure if it might void you warranty. Again UNPLUG THE UNIT FIRST before you start the repair.

  • Bcboy Aug 18, 2012

    Same problem as noted above- followed this fix by inserted a wire down the drain hole in upper tray. No more leaks. Thank you very much for the fix instructions.

  • Karl
    Karl Aug 11, 2014

    Same thing here. I opened the side cover and sure enough, the upper tray was full of water. I poked in its drain with a wire. Now testwater poured into the upper tray drains beautifully into the lower tray and comes out through the bottom back drain, when the rubber plug is removed.

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Purchase ours at Sears in June. Have been running it 24 hours per day at 64 Degrees with no leaking until...... Yesterday.

This is what I noticed. When you know it is leaking. Turn it off and slighly tilt it on the left side. You will notice that the water is coming out of the top side vent grill.

Before I return it to Sears, I can still use it, Bought at Home Depot a boot, shoe rubber mat with a one inch sidewall. I place it undeneath and I can now capture the water at the rate of one pint per 3 hours. The mat can hold 3 pints so I am good for the night heheh

B

Posted on Sep 06, 2008

  • pepinb Sep 06, 2008

    I noticed yesterday that my back filter screen was totally blocked with dog hair, dust etc so actually no air was coming in from the back. I beleive that air is used to force water pellets through the exhaust. Now ... no air? water pellets remain in the Pinguino and eventually overflows.

    They recommend that the filter screen be cleaned once a week.

    I never cleaned it in the last 3 months and the A/C was running 24/7



    About 2 hours ago, I removed the side panel, the one with the vent. 6 screws... 4 are hidden under the white rubber caps. Slide the cover down gently... Ensure AC is powerd off and unplugged. I found a small radiator which again was totally clogged with dog hair and dust. I assume that it was so clogged that minimum air could enter the side vent also. I still have my rubbermaid boot tray underneath it. After 2 hours... Still no dripping... This morning it was dripping at the rate of one pint / 3 hours...

    Cross your fingers!!!!

    B

  • pepinb Sep 06, 2008

    Nope.... Sorry!. It's going back heheh!

    It's now dripping at the rate of 500 ml per hour or 3 US gallons per 24 hours Ouch!!!

    At least now I will be returning it clean inside and out. Sears are very good with after sale service. They may want to fix it or simply offer me a new one or another model.



    If this model requires a fix every 3 months it's not worth it!



    Maybe this no-drip tech is not quite perfected yet. I may go back to the older model, the one that you have to empty the bucket...

    At least there is an auto-shutoff when the bucket is full and the water will not end up on my maple floor.



    I will keep you posted



    B

    Gatineau Quebec Canada

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