Question about Microsoft Xbox 360 Console

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Xbox 360 cannot read xbox 360 games.

I bought the xbox about 1 1/2 years ago. within a few months of buying the xbox 360, i had to send it in to be repaired due to the "three red ring virus". since receiving it back, it's not worked great. now when you insert a game in it, new and old, it says unable to read disc, please insert into a 360 console.

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  • 18 Answers

The sounds like a problem with the laser in the 360. send it to Xbox and they should repair it

Posted on Jan 15, 2009

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Posted on Jan 02, 2017

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This exact thing is happening to not only me but to also a friend of mine. You will probably notice that the fan kicks on really high and then goes to 2 flashing red lights, this is because the 360 is overheating or thinks its overheating. My friend's 360 starts up with the fan kicked on high and then only plays for a minute or 2, followed by the 2 red lights. If its under warranty send it back to Microsoft, I took mine and my friends 360 apart and replaced the thermal paste with arctic silver, but it kind of only helped a little for mine and not at all for my friends. SEND IT BACK!!!!!!

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Game would play for a few minutes on a game with good condition and all of a sudden half a screen appears and says disc might be dirty or scrathed clean disc with a soft clothe but the game plays on my...


Three red lights means your 360 is dying.
Hopefully it's still under warranty - and keep in mind that Microsoft extended the warranty for the 3 red light issue to 3 years, instead of just one. So if you bought it within the last 3 years, just call Xbox customer service at 1-800-4MY-XBOX. Be prepared to be on hold for a while. I believe you can also do this online.
They will send you a box and packing instructions, and they even pay for the shipping. Once you send it, you should get it back in about 2 weeks (or more likely a new 360).

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If you bought the 360 within 3 years ago, you will still have 3 year free warranty. Call Microsoft and they will help you solve and repair your Xbox no charge.

1-800-4MY-XBOX

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XBOX 360 disc reading problem


Yes! you can contact Mircrosoft, the number can be found on the box that your 360 came in... call them and let them know that your Xbox no longer reads disks and they will send you a box in which you can send them your Xbox and they will repair it and send it back to you Free of Charge! It takes a few weeks to a month to get your 360 back, but it's worth the wait when it's working perfect again!

Hope this helps :)

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Hey Tafari, It's an overheating issue that is common in xbox 360 models made between a certain date range. I had the same problem a few months ago.

All you gotta do is contact Microsoft tech support and provide them with your serial number. They'll ask you a couple of questions and then they'll get you to ship them the 360. (They pay for shipping)

They'll try to repair it, but if your lucky like me, you might get a new xbox 360 with 1 month of xbox live for free.

Hope this helps. Worked for me, should work for you.

- klassiq

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