Question about SanDisk Sansa e250 MP3 Player

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Refresh datebase my sansa doesn't show the music i have on my memory card: first it worked fine, then it stoped displaying new music i have added and now it doesn't show it at all. p,s - if i plug it to my computer i can still play the track through the device.

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  • Anonymous Jul 21, 2008

    Hello My ipod E250 is freeze. How do you reset to get it back to normal?

  • Anonymous Nov 24, 2008

    Same Problem

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Refresh my sandisk to factory setting, song on it are not playing

Posted on Jul 21, 2008

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1 Answer

When i switch on my sansa it wrote refresh datebase


Take out the MicroSD card. Turn it on. When it comes on, turn it off. Clean the contacts on the card and reinsert. Then try turning it on again and see if that does it.

Nov 03, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Database not refreshing, Could not listen the new songs added


go into your menu go into veiw all songs then go to play all

May 06, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Cant play the music


Add music to I9

Connect your i9 to your PC via the USB cable.
On the phone select "Mass Storage Device".

On the PC you will see 2 new drives appear.
One will be the SD card. The other is the Phones internal memory.

Now just simply copy your MP3 files to the Memory card folder "My Music".
Do not use the phones internal memory as it just is not big enough.


The Audio player will only play music from a folder called "My Music" or "MP3"
depending on which firmware version you have on your i9. If one doesn't work try naming it the other!
Also make sure you are selecting the right storage area in the Audio player options, either the phone
or the memory card, because there can be identical music folders on both, and if you don't choose the
correct storage location, your music files still won't show in the Audio player!
Make sure the audio file is in a format the i9 can play. Known music file types are mp3, wav, amr, m4a, & mp4.
DO NOT place music in sub folders within either of the My Music or MP3 main folders, the Audio player
will not find them unless the music files are directly within the proper My Music or MP3 folders!

Every time you add new music to your i9 you will need to refresh the List in order for the audio
player to see all the newly added songs. To do this open the player. Tap "List" at the bottom of
the screen. Tap "Options". Tap "Refresh list". You can also go into the audio player settings &
turn ON the "List auto gen." option. If the option is ON, then after you add new music, the new
music should be added to the entire list of music already showing. If you have problems with the
music list showing up empty, or new music you have just added not showing up in the current list
of songs, then try turning OFF the List auto gen option and refresh the list manually again by using
the Refresh list option as described earlier. Manually refreshing the music list must be done every
time you add new music files to the phone if the List auto gen option is OFF.

You get to the List auto gen option by two ways with the Audio player open and onscreen
for most i9 firmware (some firmware might not have it, or may be in another area);

1.) Tap the little wrench icon to the far right on the black option panel,
then scroll down to the List auto gen. option!

2.) Tap the List option at the bottom of the screen, tap the Options button
at the bottom of the
screen, tap the Settings button, scroll down to List auto gen.

Apr 15, 2009 | Dual Electronics CECT P168 Cellular Phone

1 Answer

Error message on E260 player


Same problem delete a couple of songs up to 6 mg or 10 whatever then allow to refresh then download your songs back in the music file. the sansa needs some memory to know it has the sdcard in it...

Dec 28, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

How to access SD micro card on sansa e250


I expected to find the new playlists on the SD card as a separate file to access and play. Instead the SD card songs show on up the Sansa menu simply added among the existing songs / artists stored in the Sansa. Its not a solution but they are there. Since using the SD card, my Sansa does databse refresh everytime it starts, whether SD card is in it or not.

Dec 18, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

MP3 needs to refresh DataBase?


You have to many songs a sansa e 250 only holds a certain amount of space so your best bet is to buy a memory card or delete songs so you can add new ones.


sincerely,Britani

Apr 19, 2008 | SanDisk Sansa e250 MP3 Player

4 Answers

The media device has either stopped responding or has been disconnected


Make sure you're not using the media with another program while you attempt to copy/sync it to your device.

Pretty late response, but meh.  

Feb 28, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa E250 Media Player


Try to reformat the card. Go to My Computer then right click the drive corresponding to your sd card and select format. Put some music back on, and try again. When your Sansa boots you should get a message stating it's refreshing the database. Good luck.

Jan 06, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Music isn't showing up on my computer so I can't delete or update! =S


Using msc mode, use my computer and right click on the drive corresponding to the mp3 player, and select format. That should clean up anything that's causing problems.

As far as the player refreshing every time it starts, this is NORMAL, and it WILL take extra time since you have an additional memory card to scan.

Dec 24, 2007 | SanDisk Sansa e250 MP3 Player

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