Question about HP Photosmart R927 Digital Camera

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Kodak m763 wont stay on

My digital camera all of the sudden won't stay on! It turns on and then immediately turns off. It has been dropped in the past, but always worked just fine. Nothing happened to it this time, it just started doing this out of the blue. I have figured out that it will stay on if it is in review mode and the lense doesn't come out. OTherwise, the lense pops out and then retracts back in and the the camera powers off.

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  • Anonymous Jul 23, 2008

    The exact thing happened to me a few days after the 30-day warranty expired.

  • Anonymous Aug 17, 2008

    yes I have the same problem.

  • Anonymous Sep 27, 2008

    i have the same problem... sometimes i go to turn it on and itll shut off... and when it finally turns on i try to zoom and it shuts off... im really aggrivated that i paid over 100$ for somethign that wont work to what the manufacturer says... i plan on calling kodak and having them fix the problem... or they have lost my business... ill buy a cannon next time

  • basketballon Oct 03, 2008

    i have the same problem. i know its charged. it says it has. but i power it on, the lens comes out, and then it turns off and goes right back in.

  • m_farmer88 Dec 24, 2008

    I tried both of the solutions and neither one worked

  • brunilha Dec 25, 2008

    Actually I dont know if the problem is the same.My camera m763 turned on one day, put the lenses out and then it turned off. when i thy to turn it on again, it flashes for a msec and then turns off again. the lenses are out. I cant fix it. this is the sebcond camera it happens like that, and it is only 3 months old

  • hollyjsays Jan 24, 2009

    Same problem. I have two of these cameras and it has happened to both of them. Could if be a battery issue?

  • Anonymous Feb 07, 2009

    yes the same thing happened to mine

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I think you should take the battery out then hold the power button for ten seconds then put the fully charged battery back in if it doesnt work go back to the store and have them look it over.,

Posted on Oct 13, 2008

I saw this same problem, and was able to fix it completely. The issue is that the outer ring of the camera lens cannot spin all the way to deploy lens itself. For some reason, the camera turns itself off if the lens isn't positioned properly. To fix it, you want to manually turn the outer ring with your fingers to "help" the camera move the lens. Put it in a setting that uses the lens, and turn the camera on. Quickly hold the outer ring when it comes out and spin it to the left (or whichever way it is spins when you turn it on) until it doesn't turn anymore. The camera should stay on now.

If this was your problem, then you may have an issue with zooming now. I'm guessing the camera's lens motor isn't strong enough to turn the ring on its own, so get used to using your hand to turn the outer ring when zooming in and out. But after helping it zoom in and out for a while, it seems to slowly be able to work on its own. Try turning it on and zooming all the way in and all the way out again, without helping it. If there's a problem while zooming, the camera will turn itself off. Once it works on its own, it may make a little rattling sound when zooming, but that's better than no camera at all. Hope this helps guys, good luck!!

Posted on Aug 30, 2008

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If this response helps, please post a rating for me. A rating of "Very Helpful" would be appreciated . .

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1. Make sure you will install a new or fully charged battery/batteries into your camera.
2. Clean the battery contacts.
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b. Reinstall the battery/batteries into your camera
3. Without the memory card,turn on your camera.
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If you do not have access to a dif. battery.
Pls. take the batt out of the camera. Insert the charger into the unit from the main socket and turn the camera on. If the camera works you will need to replace the batt. If not you will need to order a No power repair or new cable.

Contact KODAK:
http://www.kodak.com/eknec/PageQuerier.jhtml?pq-path=14563&pq-locale=en_US&_requestid=3490

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http://www.kodak.com/global/en/service/repair/troubleshooting/troubleshooting.jhtml?pq-path=6198

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