Question about Dynex DX-E401 Router

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Dynex wireless modem

I have a Dynex wireless modem, Time Warner Cable Roadrunner, and a Magnovox modem. I keep having trouble getting on the internet. I connected Time Warner Cable techs three times last week. Each time they were able to temporary fix the problem. Last night as I was installing a new printer, I was on the internet without any trouble. When the computer rebooted for the new printer, I was not able to get back on. All signs point that the internet is conected. We own a business and have had the same problem. There we have an old modem and are planning to buy a new one for the store (a Dynex?). The tech said that the Dynex was a good modem. She said that I need to contact Dynex to see if the modem was configured for Roadrunner and for my internet modem. I cannot find any way that I can contact Dynex to see what the problem is and how to fix it. Can you help?The modem at home is a new one that we got when we changed from Verzion to Time Warner Cable.

kissafrogtoday@msn.com

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  • hyspirit421 Aug 01, 2008

    I'm having the same problem, but all troubleshooting shows that my router is not connected, when it clearly is. I've triple checked my connection and when I try to reinstall it says that my router isn't connected. but if I unplug it and switch to the modem it works just fine, so I know its not my internet connection.

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Your expert Geokohler helped me fixed the problem and soved it for me. I sent an evaluation giving him a "fixit" rating.

Posted on Jul 22, 2008

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My computer is not connecting to my Dynex wireless router. I've called my locate cable subscriber and they told me that it's a router problem. I've disconnected the router several times and it shows that...


First off, verify that you can connect to your cable modem directly. After that, hook up your Dynex wireless router and reboot your cable modem. After this, directly connect your computer to the Dynex router (using a cable). If you cannot get an Internet connection, then there is some issue with your Dynex router configuration. It's possible that there might be an IP address conflict with the cable modem. It would be best to contact support for configuring the Dynex.

If you can connect to the Internet with your computer connected directly to the Dynex router, then there must be some router configuration problem affecting your ability to connect wirelessly. You'll have to check the configuration--might be a good idea to completely reset the router and start over. If that doesn't help, you should contact Dynex customer support, as each router has its own configuration specifics. Good luck.

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Make sure that the modem is connected to the internet port of the router and the pc should be connected to the numbered ports. Now power cycle the network, turn off the router first then the modem. Wait for 3-5 minutes then turn on the modem and router.

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Unplug the router for ten seconds and plug it back in, it needs to reset. Some routers have a reset button. I often wait longer than ten seconds, I find a beer is usually the right amount of time. Sometimes the modem needs a reset also; unplug everything, then plug back in sequence, with the modem first, the wait, then the router, wait, then turn on your computer. That system works for any brand modem and router.

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whenever ur noderm light flashes then it means that there limited or no connectivity at all so plz try configuring or try checking the moderms ip and see if that solves the problem

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Check my tip
Using Router and Wlan adapter from different brand (Dynex + Belkin) is sometime calling for trouble: you must configure both to be sure to be on same standard (or change Both).
I'm using Netgear + Belkin and tune is not easy
On router config check radio power, reduce the used standard (B/G A/N) to the only one used by Belkin adapter (N).
Be sure you removed Windows zero wireless configuration (= use windows to manage my connection= OFF)
edit your belking wireless networking utility to automatic reconnect:
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try downgrading to G standard from router side
Check your network connection plugging your laptop to router via lan cable.and check network params (DHCP DNS etc.).
Then check wlan connection near router, if you experience wlan drops only when far from router, find any possible interferences source (Microwave, cordless, remote) remove it or be ware you cannot have wlan when your wave is working.

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ok, lets test the first obvious things. keep in mind that i'm not trying to be insulting at all. i don't know if my words may come across that way, but that is not my intent.

have you unplugged both the modem AND the router, connected them, THEN powered them on? the modem in particular may need to be unplugged for a time varying from 10 seconds to 60 seconds.

is the cable good? try using this cable to connect your modem to the computer. try using another (even if shorter) known-to-work cable to make this connection.

if the long cable fails, and the short one works, then that is likely our problem. if they both work great, we keep looking.

please let me know how these tests help you.

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The enhaced version just give more range of signal over the normal dynex, regarding the internet provider it depends because sometimes you'll need a password and user to connect to the wireless signal. The dynex is used to connect from a cable signal (RJ-45)internet and then it will transfer the connection to wireless so it can be use from any laptop with wireless connection. So for example you DSL internet connection is a cable (RJ-45) then you connect that cable to the dynex router, then the router will automatically transmit the signal to wireless so any nearby pc can connect to it. If the laptop doesn't have wireless, then you'll have to buy a card to be able to connect to wireless signal or you could by also a (RJ-45 straight-through cable Cat 5e) to connect from one of the ports from the DYNEX to the laptop. Hope it helps.

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