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Microwave does not heat only7 months old - GE Microwave Ovens

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

GE Customer Service is here.

If yours is not a GE, please reply back with your brand and model number so we can help you.

We're happy to help you and we'd appreciate your thoughtful rating of our answer.

Posted on Jul 23, 2008

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GE Microwave JVM1441BH04: Safe to reconnect replacement stirrer & turntable motors after accidentally burning out the turntable motor? GE JVM1441BH04 Over Stove Microwave: Tapping noise was coming from the 21v AC stirrer motor which sits atop the cooking chamber. I disconnected the two connecting leads, unfastened the single screw holding it on, placed in on my scanner glass to get a high rez photo of all the specifics listed on the motor label. Bad news: While waiting for the scan to finish, I warmed my coffee in the microwave on the highest heat for 30 seconds. I subsequently discovered the 21v AC turntable motor, which had been working just fine, was now no longer working, with infinite resistance across its terminals, and a burnt electrical smell. Both the stirrer and turntable motors are powered by a 24v tap off the magnetron fan. My theory: By running the microwave with the stirrer motor out of the circuit, I delivered excessive voltage to the turntable motor, which quickly fried. The 24v tap off the magnetron fan motor currently shows the correct 24v output. However, with both the stirrer motor and turntable motor disconnected, running the microwave for a few seconds shows approx 95v across the wire leads for both of the 21v motors. I have obtained replacement motors for both the noisy stirrer motor and the fried turntable motor. My question: Can I simply reconnect both motors in their proper locations, vow never again to run one without the other connected, and all will be well? Or will the newly installed motors simply be fried in a matter of seconds?

Jan 04, 2018 | GE Microwave Ovens

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