Question about HP Photosmart C6180 All-In-One InkJet Printer

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Photosmart c6100 all in one

I have installed a new computer with vista home. The c6100 all in one worked on my windows xp. Now when I try to scan it asks to scan to a memory divice, or scan to print. I cannot make it scan to my pc. I have downloaded the latest drive for vista and still only have two choices to send the scan.

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Yes the problem is there when I use the buttons on the printer. I do not have a Hp solution center icon on my desktop. I think when I plugged the printer into my new computer, it simply recognized it and installed it. I do remember my other computer had such an icon. I would have thought that by downloading new drivers, this would have taken care of it since my computer did not recognize the old software that came with the printer.

Any more suggestions?

Posted on Jul 25, 2008

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  • 37 Answers

Are you having this problem when you are using the buttons on the front of the printer? Have you tried directly clicking on the HP Solution Center icon on your desktop, and scanning from within that program?

Posted on Jul 24, 2008

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1 Answer

I just bought a new computer that has Windows 7 instead of my XP. I can print from it but can't scan. I need to download software that will support Windows 7 so that I can scan.


To Download:

1 Go to hp.com 2 Click on Support and Drivers 3 Enter your product name or number 4 Hit go 5 Choose your operating system 6 Hit Next 7 Click on the link that says Driver - Product Installation Software 8 Save it to your desktop 9 Double Click the icon on your desktop 10 CLick Extract
it should then run through it's installation process.

Feb 13, 2011 | HP Photosmart C6100 All-In-One Printer

1 Answer

I can not scan it says it is not connected to a


What OS are you using? Did you try a new cable or switching ports? (If a USB device, are you attached via a hub? Try directly connecting to the computer.) Did you install the software before connecting the all-in-one to the computer or did you let the OS find the drivers? (If you use the default driver, you get a printer only with Windows.) Is your all-in-one supported by the OS? (I don't see any drivers for the C1600 itself on HP's site. If you recently updated to a new OS, those buttons may not work if the device is sufficiently old.) Can you scan using the software on the computer instead of the on-board buttons? If you have the device plugged into a print server (on a router, for example), you can also lose the scan functions if you lose the bi-directional information transfer.

I hope these ideas help.

CIndy Wells

Mar 11, 2010 | HP Photosmart C6100 All-In-One Printer

1 Answer

Scanner says sorry an unknown error occured The scanner seems to reconize it is connected to the computer, but it will not complete the scan


You don´t give enough information in order to allow us to help you (How are you trying to scan? What exactly happens? What OS is installed in your computer? Which software/driver did you install? Does your printer otherwise works?)

Start by reading these HP FAQs to see if you can solve the problem (2 are meant for Vista systems and one for XP). Post again if you still can't scan.

Sep 02, 2009 | HP Photosmart C4280 All-in-One InkJet...

1 Answer

Hello, I recently received a new computer with the vista operating system. I already have a hp c1680 that worked just fine with my windows xp operating system. my install disc does not support windows...


delay is normally caused due to fault with the driver or software.try uninstalling the driver and software and reinstalling them.

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Dec 21, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Vista


Go out to hp.com support and check under updates and downloads, you should find the updated software and drivers you need. I just went through this with my photosmart 8750,.

Aug 17, 2008 | HP Photosmart C6100 All-In-One Printer

1 Answer

Weird situation


Did the problem start after a Vista update? That's when mine started...

Oct 04, 2007 | HP Photosmart C7180 All-In-One InkJet...

1 Answer

Photosmart Essential Lockup


Hey guy don't follow thier suggestion. No one can't do anything for u r problem because Your H.P. inkjet Printer 3210 doesn't work with Vista. I am also faced same problem. It is technical problem. Just change your vista or Printer

Jul 02, 2007 | HP Photosmart 3210 All-In-One InkJet...

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