Question about HP Photosmart C6180 All-In-One InkJet Printer
I have installed a new computer with vista home. The c6100 all in one worked on my windows xp. Now when I try to scan it asks to scan to a memory divice, or scan to print. I cannot make it scan to my pc. I have downloaded the latest drive for vista and still only have two choices to send the scan.
Yes the problem is there when I use the buttons on the printer. I do not have a Hp solution center icon on my desktop. I think when I plugged the printer into my new computer, it simply recognized it and installed it. I do remember my other computer had such an icon. I would have thought that by downloading new drivers, this would have taken care of it since my computer did not recognize the old software that came with the printer.
Any more suggestions?
Posted on Jul 25, 2008
Are you having this problem when you are using the buttons on the front of the printer? Have you tried directly clicking on the HP Solution Center icon on your desktop, and scanning from within that program?
Posted on Jul 24, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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