Streaks when printing colored copies. I have replaced the cartridges twice.
I need your help please. I have changed my printer cartridges twice and still have streak in what ever color pictures I print. When printing written material I have no problems. Thus making me think it's the color cartridge. I have ran a Clean Print Nozzle, Aligned the cartridges, and think of everything I could do. Do you have any thoughts?
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Vertical streaks: Check,which color/s streaks are appearing on print out,remove that cartridge/s check on drum surface for streaks.. if found replace that cartridge/s..check. Horizontal streaks: This problem appears when the cartridge/s image drum not rotating properly. Resit the cartridges properly, print 20nos of blank pages, then check.... replace the cartridge..
Please check your printer setup. from the document you are printing. Choose the printer from the FILE menu (depending on what program you are running) Printer SEtup or Properties, somewhere you will find an option, Print in color? or Black, Click on the Black., come out of the menu and then print, I am pretty sure you have chosen color. Hope this will fix your problem.
If you have to clean the print heads each time, this will only consume even more ink. There may be a problem with the printhead having clogged up with ink overtime. I would get it serviced, or if the quote is too high, you might just be better of getting a new printer unfortunately.
What I would do is remove all cartridges, wipe the belt w/clean cloth use an air can to clean the machine, check the drum on each cartridge see if there is something, it could be there was a change in Voltage and it burnt the drums. change 1 more toner cartridge to see if that color goes away, if it does then you will know if the drums are the problems.
I've had a problem w gen toners doing the exact same thing, so I had to OEM and it went away. Good luck>
This is the problem with the cartridge if you brought original Lexmark cartridge you can get it exchanged as the cartridge is nay be defective and the cartridge comes with one year warranty...........................................