Question about Kenmore 15864/15862 Top Load Washer

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Kenmore TopLoad Washer number 4767290

Hi, I really could use some advice. About 2 weeks ago my washer would drain the water but would not spin. I hired a professional who came in and replaced the coupler and the pump. Now I am using the washer and it smells like rubber burning. I notified the same guy and he said it just needs to be worn in. The machine washes, but the rubber smell is awful. Please help. Pat

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It sounds like he did not install the new coupler correctly. if it is not installed correctly it will rub on itself and burn some of the rubber. it will also make the part fail sooner. the part looks like this. Kenmore TopLoad Washer number 4767290 - ecee5ce.jpg

the rubber piece between the 2 plastic pieces is what is being pinched. the "professional" should redo the job. the coupler only costs him about $5.00 and it only takes 10 minutes to change.

Posted on Aug 02, 2008

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