Question about Apple iPhone Smartphone

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Receiving e-mail's on the apple phone.

I have been to the store 5 times and called my carrier 4 times. Each blame the problem on the other.
Problem: Can not receive e-mail. The error on the phone (This message has not been downloaded from the server.) Can you please tell me what the problem is? I use Outlook Express.

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Do you have the iPhone 3G. If you have the first generation iPhone then that could be the problem.
Thank you, Apple Care Technical Support Jill O.

Posted on Jul 21, 2008


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