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When i switch the computer on i get a warning bar saying error with HP Image Zone

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Please uninstall and reinstall your Hp scanner or printer software

Posted on Jul 21, 2008

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Posted on Jan 02, 2017

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My hp scanjet 2400 stops at warming up then shows unexpected error. please help


Try connecting it on direct wall outlet.Not a surge protector or power strip

Try below solutions

An Unexpected Internal Error Has Occurred' Error Message Displays
Issue When attempting to scan, or, during the scanning process, the error message An unexpected internal error has occurred may display on the computer screen. There are three scenarios where this issue occurs. This document covers each scenario where this error may occur and provides links to the appropriate documentation for resolving each scenario. Solution one If you have multiple versions of HP Image Zone software installed on your computer, click here to download a patch that might resolve this issue . If you do not know if you have multiple versions of HP Image Zone installed, follow the instructions below.
  1. Click Start , point to Settings , and then click Control Panel .
  2. Click Add/Remove Programs .
  3. In the list of programs that displays, look for the following entries:
    • HP Image Zone
    • HP Photo and Imaging Gallery
  4. If there is more than one entry listed, then there are multiple versions of HP Image Zone software installed on the computer.
  5. Click here to download the patch. Follow the on-screen instructions to download and install the patch.
  6. If the issue persists, try the next solution.
Solution two Clicking Scan picture or image in the HP Director software results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00369826). Solution three When accepting a scan from the HP Scanning preview window, the scanner may start to scan and then lock up with the lamp approximately ½ way down the scanner bed. This results in an unexpected internal error or causes the computer system to stop responding. Click here to resolve this issue (c00373192). Solution four When accepting a scan, the scanner completes the final scan and the lamp returns to the home position; however, when the image is being processed or sent to the receiving application (that is, HP Photo and Imaging Gallery), an unexpected internal error occurs. Click here to resolve this issue (c00373192). Solution five Immediately after clicking Scan Picture from the HP Director when using an HP Scanjet 3970 with v2.2 software, an unexpected internal error occurs.

Try also this link

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00259434&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=297430


I hope you issue should be fix to lessen your frustrations.You can do it

Regards

Your's Truly,

Christian from HP

Say "Thanks" by clicking the thumb icon in the post that helped you.

Please click "YES" in solution that solves your problem as "was this helpful?"
(Although I am employed by HP, I am speaking for myself and not for HP)

Apr 10, 2011 | Office Equipment & Supplies

1 Answer

The following dialogue keeps popping up on my computer and I can't get rid of it no matter what I do: "HP Image Zone - The program has encountered an unexpected error: Object reference not set to an...


Hello
HP image zone is a photogrph application that sounds like it has become corrupt.
You can try to reinstall it and the error message should go away.
Here is a link to H P.Just find your software and download and install it.

http://welcome.hp.com/country/us/en/support.html


If you do not want to install it try going to control panel,add remove programs and find the software in the list and click uninstall.

If this doesnt work.type regedit in your search bar,click on regedit then scroll down to hkeylocalmachine software,open up the list and look for any h p software listed there and delete.
Warning! before you delete any thing in regedit be positive its the correct software your deleting.

I would be more apt to reinstall the software for the program.

Dec 02, 2010 | Computers & Internet

1 Answer

How do you scan an item to the computer


Use the scan features
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan just about anything: photos, magazine articles, text
documents, and even 3D objects, as long as you are careful not to scratch the glass
on your HP All-in-One.
You can use the scanning features of your HP All-in-One to do the following:
● Scan text from an article into your word processor and quote it in a report.
● Print business cards and brochures by scanning a logo and using it in your
publishing software.
● Send photos to friends and relatives by scanning your favorite prints and
including them in e-mail messages.
● Create a photographic inventory of your house or office, or archive treasured
photos in an electronic scrapbook.
To use the scan features, your HP All-in-One and computer must be connected and
turned on. The HP All-in-One software must also be installed and running on your
computer prior to scanning. To verify that the HP All-in-One software is running on a
Windows computer, look for the HP Digital Imaging Monitor in the system tray at the
lower right side of the screen, near the time. On a Mac, the HP All-in-One software is
always running.
Note Closing the HP Windows system tray icon can cause your HP All-in-
One to lose some of its scan functionality and result in the No Connection
error message. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Image Zone software.
For information on how to scan from the computer, and how to adjust, resize, rotate,
crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with
your software.
This chapter contains information on: sending a scan to and from different
destinations, and adjusting the preview image.
Scan to an application
You can scan originals placed on the glass directly from the control panel.
1. Load the original face down on the right front corner of the glass.
2. Press Start Scan on the control panel.
A preview image of the scan appears in the HP Document Viewer window on
the computer, where you can edit it.
For more information on editing a preview image, see the onscreen HP Image
Zone Help
that came with your software.
3. Make any edits to the preview image in the HP Scan window. When you have
finished, click Accept.
The HP All-in-One sends the scan to the HP Image Zone software, which
automatically opens and displays the image.
User Guide 31
Scan
The HP Image Zone has many tools that you can use to edit your scanned image.
You can improve the overall image quality by adjusting the brightness, sharpness,
color tone, or saturation. You can also crop, straighten, rotate, or resize the image.
When the scanned image looks just the way you want it, you can open it in another
application, send it through e-mail, save it to a file, or print it. For more
information on using the HP Image Zone, see the onscreen HP Image Zone Help.

Aug 30, 2010 | HP PSC 1510 All-In-One InkJet Printer

2 Answers

I KEEP GETTING A MESSAGE...HP IMAGE ZONE ERROR...AND I CAN NOT MAKE IT GO AWAY


Go to control panel---> Add remove programes---> uninstall the entire HP installation. Restart the system. the message will not come.

If u want to install the HP image again then, reinstall it fresh from the HP CD.

Nov 04, 2009 | Compaq Presario sr1111nx 2.53GHz Celeron...

2 Answers

Error message I get when I open my HP Image Zone Plus


http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-26821-1&lc=en&dlc=en&cc=us〈=en&os=228&product=431078
You can download HP Image Zone Plus from HPs website listed above
Might I also suggest downloading Googles Picasa works almost the same and doesn't have so many problems

Oct 07, 2009 | HP Pavilion A730N (PJ510AA) PC Desktop

1 Answer

I am getting an error message when opening hp image zone express


Wow, it sounds like Image Zone Express has some serious problems. If you reinstall that program (be careful to have a backup of your image store so far!) you might get a better result.

Were you somehow uncertain that the problem item so far was Image Zone Express and not HP Compaq DC5700 Microtower - Free Flat Panel etc.? Better questions make for usable answers.

Jun 23, 2008 | HP Compaq dc5700 Microtower - Free Flat...

2 Answers

Unable to Access HP Image Zone


this worked for me .... open msconfig hit startup tab and scroll to HP Image Zone fast start, and disable , apply close and restart computer

Jun 14, 2008 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Editing text


s.gif Select from the list below s.gif s.gif s.gifs.gif

Windows
» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

Jun 13, 2008 | HP 4570C Flatbed Scanner

2 Answers

MSI Error - HP Image Zone


Hi ChaBair, Image zone is HPs attempt to get its customers to store, share and backup images on their servers: http://www.hp.ca/portal/hho/ize/ I would try reinstalling the installation CD again making sure the printer is off until it prompts you. This time when you get to the part where you can select what components to install document the program names just in case you do have to manually uninstall later. Anyway reinstall and when prompted connect your printer. Also before you actually try to use the printer make sure you go to the HP site and download/apply any patches there may be. This should fix your error problem and give you a good idea which of the ancillary programs to uninstall if you later desire to do that. This didn?t 100% answer your question but I believe it will in the end achieve what you?re looking for. If it doesn?t work let us know and we?ll go from there. Also please don?t forget to rate this posting when we?re done.

Jan 23, 2007 | HP PSC 1315 All-in-One Printer

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