Question about HP Pavilion zd7000 zx5000 zv5000 presario 3000,R3000 Series 120W Laptop AC Adapter-360699-001 CD-ROM Drive

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Power jack is loose...

I've got a computer here (HP Pavillion zv5000) from a friend who says the power jack is loose inside the computer. She has to literally put a rock under the power cord after she plugs it in to keep it working. Is this worth opening the laptop and replacing the female end of the power jack or should I just tell them to replace the laptop?

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  • Jason Starr Jul 21, 2008

    I haven't opened it yet. I was just feeling out possible solutions first. I check it out though.

    Thanks!

  • HP Help pls Sep 24, 2008

    I have benn having the same problem for almost a year now...I have had to prop up the male portion of the power cord in various angles to keep it in perfect contact with the female end, so as not to shut down abruptly. I would really like some help with this issue.

  • gwhokie81 Apr 11, 2009

    My daughter's HP zv5000 has a problem with the power jack. When you first plug the male connector into the jack, the blue lightening bolt is on for a few seconds, then you have to giggle it around until you find a spot to keep the connection. I cannot afford to replace the computer at this time, but do not want to make a costly repair. Is the problem most likely with the female or male part of the connection?

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Unplug the powercord and try to move around the powerjack with a small flatheat screwdriver. If the jack moves around freely or the middle pin has too much slack you most likely have a defective DC-Jack. You can replace it yourself there are guides online that show you how to do this, just use a search engine and they will turn up. The repair takes about 2-3 hours. I work for a company called Laptop Repair NYC and we do this repair frequently.

Posted on May 22, 2009

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I had the same problem. Took an hour to take take the thing apart (http://www.hp.com/ctg/Manual/c00212209.pdf), and then sure enough, the 4 pins that connect the power jack to the mother board were loose. I tried to solder them back, but there was some sort of coating that prevented the solder from taking to the mother board pad, so I had to scrape the copper around each pin, then the solder flowed well. Another tip is that there are 3 ribbon cables that connect to small white connectors with a very small brown cap. All you need to do is pry the brown cap on either side of the connector about 1 to .5 mm out and then the flat ribbon slips out. Assembly is simply the reverse. Works great now. It's like new.

Posted on Feb 03, 2009

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I had the same problem on my laptop, HP Pavillion zx5000, and found that this is an extremely common issue.

I sent my laptop to an Illinois repair facility: see http://www.powerjackrepair.net/ They fixed it in days(for $125 + cost of one-way shipping to them) and now it works great!
Be sure to follow all their instructions if you choose to use them. I removed my hard disk, which is not too difficult for most people to do, as long as you have a set of small screw drivers. That way their is no privacy issue with sending your pc to strangers.

Another good site I found is: http://powerjackrepair.com/ It's a totally different site from the above. It's for UK folks but seems to have an excellent Diagnostics page.

Posted on Dec 14, 2008

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Just replace the female socket of adapter but from a qualified expert in your area.Don't try it by yourself.Because opening a laptop is very annoying and Hes ti also lot hard for a normal guy.So i suggest u to take this laptop to service centwr or to a local expert.

Regards,
Sandeep Singh

Posted on Jul 21, 2008

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Depends on if it cracked the motherboard with it. If it did it will have to be replaced as well.

Posted on Jul 21, 2008

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