An expert who has achieved level 3 by getting 1000 points
An expert that got 10 achievements.
An expert that got 5 achievements.
An expert whose answer got voted for 100 times.
Re: Cleaning printer heads
Go to your start menu/settings/printers and faxes,right click on your printer and go to printer preferences and to your maintinence tab. youll be able to clean your heads from there. just to warn you might have to keep cleaning untill it runs clear and it does use a lot of your ink.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
The black print head most likely is blocked with dried ink. Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
Blocked print head nozzles You may have blocked print head nozzles. Try the printer maintenance to clear the printer nozzles. After several deep cleaning attempts and there is no improvements in the print then a new print head is required. A new print head maybe expensive and it maybe more cost effective to purchase a new printer.
You say all colours look blue? If this is true, does black look blue? If so then black is not printing at all so blue takes over. Did this machine print colours ok before you changed cyan? I would suspect that you are using compatable ink cartridges and they are suspect. check that all the cartridges are in the correct positions. Then run the cleaning cycle and see what happens. If the problem still persists then I would change the print head. The print head part number is QY6-0073-000.
Press your printer's button to position the ink heads for replacement
Then gently pull out the problematic ink cartridge.
Turn the printer OFF to reset the printer's memory.
After about 3 minutes, turn ON your printer and it should now ask for the missing ink cartridge.
Now gently put on the problematic ink cartridge in place.
Let the printer re-charge the inks and clean the ink heads afterward through the printer's maintenance program installed in your computer. (Go to "Printer's and Faxes, right click on your installed printer, then click "Printer's Preferences. Go to the "maintenance tab" and click on something like Print Head Cleaning.)
The old ink has probably dried, plugging the jets. Try going through the cleaning cycle (several times if necessary). If it begins to print at all then let the printer set overnight and try cleaning again.
Hi maryryherd - yes the C64 is in the list - don't know why you couldn't see it.
The inkjet colour system can be quite confusing. The colours in the cartridges are cyan, magenta and yellow, plus black. Other colours require a mixture of these basic ones. For example, to produce "red" requires a mixture of magenta and yellow. Your problem sounds like you are getting insufficient yellow, and maybe insufficient black.
Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Are all the 3 colour bands plus black printed OK. If not, try up to three cleaning cycles. If ink is now flowing pretty well, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print. If these actions produce no positive results, report back with a new comment.
your printer cartridge or head unit ink channel (some of color or black ink channel) constipated, you may try:
1) if your ink cartridge is not new, take out the cartridge put the bottom surface touch cleaner liquid(special for ink printer) or water for 1 hr (you can see ink spread water), then set back and test. refill enough ink maybe necessary.
2) still trouble, you need clean print head ink channel to do same thing above, if your print head is separated from the cartridge.
Check status monitor see if cartridges are low or nearly empty , if new or full take out all cartridges and soak nozzles upright in cleaning solution overnight , or untill ink starts to bleed out:
Dab dry and re - fit , make up a A4 paper page with 6 colour bands about 1" high x 8" wide and print about 4 to 6 pages ,
check which colours are poor , if improvement is observed run
again a few times:
If one colour is poor take out that cartridge and soak again for a few hours , try again:
If no improvement replace with new cartridge or use a cleaning cartridge ( available on-line ) :
Using the head-cleaning utility shortens the life of the printer as the printer is set to lock-out after a pre-set use of the cleaning facility: and will have to be re-set instore: