Question about Computers & Internet
The laptop will operate with or without the battery as long as the AC adapter is plugged in. The purpose of the adapter is both to charge the battery and provide power to the laptop. This is of course assuming that everything else works and has no issue.
Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
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Posted on Jul 21, 2008
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Posted on Jan 02, 2017
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First remove the battery and run only on the adapter... If it works fine then there is no problem with adapter...... Charge the battery continuously for 4 hours without seeing the percentage of charging and remove the adapter..... If the laptop runs on battery for 45 mins then it might be the problem with drivers..... Go to device manager and reinstall the drivers if it is less than 45 mins.... Reinstall the drivers either ways...... If still the problem persists.... Go to HP.com and and select software and driver downloads and give the product number.... select the OS... Select HP battery check.... Download the file (sp32299.exe) and click save.... Save file onto the desktop and close the site..... Run the exe file.... If it passes the battery is fine... If fails replace the battery....
The steps might be longer..... But i can assure that it will work
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