Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

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My failed backup Acomdata HD

Hi George. It didn't work. I took the unit to the Best Buy Geek Squad and asked them to refit the HD in a new case. This maker is called Rocketfish. Back at the computer, I got the same error message, this computer does not recognize inserted disc. I tried first aid and it responded there is need to repair the volume source disc, that is, the HD backup itself. So, I'm stuck with having to diagnose the drivers to  see if they're functioning and then getting retrieval software, or sending it off to a Best Buy lab. I should be in the poorhouse before this is over.  But, thanks for trying. Abram

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  • abrum Jul 21, 2008

    My Email is: abramdeepdiver@aol.com  and my phone is: 347-886-6087.  I appreciate any help you provide but want  to make sure I'm not taking advantage of your generosity. Abrum

  • abrum Jul 27, 2008

    George Kohler is an outstanding technical support person. He doesn't just  have the title expert, he is one. He should be anybody's first choice in seeking solutions to complicated failures in your computer system. Thanks George!  Abrum/NYC

  • Brick-Flower Aug 03, 2008

    I have the same problem...constant blue light and a low-volume clicking noise. I am using MS Vista as an OS. My email is tslusarek@yahoo.com please help. I have about 400G of data on my Acomdata 500G.

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I have the software you need. Send me your E-mail address and phone number and I will finish fixing this for you free. I will even send you the software for retrieving your data. Don't panic.
George

Posted on Jul 21, 2008

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I have the 500g Western Digital My Book World Edition and there is power going to it, but the blue rings will not show up and the drive is not shown in Mionet or My Computer. I have tried every fix I can...


Hi,

Thanks for searching our database first, sorry you didn't find the answer yet but let me remedy that.

If you're getting power but no lights either the My Book circuit board or the drive circuit board has failed. Either way avoid Best Buy and Geek Squad, I have heard way too many customer complaints about both when it comes to data recovery lately.

First stop in at your local PC shop and ask the techs there to remove the drive from your My Book and test it in a new enclosure. If it works there, you're done, buy the enclosure.

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Hi,

If the drives are actually damaged then $400 is a fair price to retrieve data from them.

However if the problem is power related there is a reasonable chance you can get them up and running cheaper by moving the drives into new enclosures. If that fails then you will need a data recovery pro with specialized equipment to assist you.

Take the drives to an actual computer shop, no offense but I have yet to walk through the door of a Best Buy and meet anyone in their tech department with any noteworthy level of skill and this type of work requires an engineer or high level technician. Have the techs at the computer shop test them in new enclosures and if they work, buy the enclosures, problem solved.

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The clicking and running noisy is a bad sign. The actual drive in the unit has failed. Sometimes the controler board in the external case goes and you can simply replace the case for $10 online and be up and running. I'm a data recovery expert. If you have irreplacible data on the drive that you need recovered let me know. I'll recover the data for you I have all the required equipment. The only thing you need to pay for is the exact same make and model of the internal HD in the case and postage both ways. I'm retired and I do this for a hobby now. Let me know if you need me services. Hope you find this helpful. My e-mail address is geokohler@gmail.com if you want to send me your number and we can discuss the procedure.
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Remove the actual hard drive from the case. Purchase a new external usb case for the drive. You can find them on the web from 7 to 29 dollars. Make sure you buy the right case for the drive 2.5 or 3.5 inch E-IDE or SATA ect. Install the hard drive from the old unit in the new case and you should be back on the road in no time.. Hope this was helpful....
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Hi Blue Spanky,

Yes, Geek Squad® offers data recovery services. There are three levels of data recovery, dependant upon the condition of your hard drive. These services are offered on a carry-in basis. Visit your Geek Squad® precinct at your local Best Buy™ store to learn more, or visit http://www.geeksquad.com/pricing for information on services available through Geek Squad®.

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It sounds like your hard drive is damaged my friend. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especiaiy dropping it creates a warp in the drive. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

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