Question about Acomdata (HD250UE5-72) (HD250UE572) 250 GB Hard Drive

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My failed backup Acomdata HD

Hi George. It didn't work. I took the unit to the Best Buy Geek Squad and asked them to refit the HD in a new case. This maker is called Rocketfish. Back at the computer, I got the same error message, this computer does not recognize inserted disc. I tried first aid and it responded there is need to repair the volume source disc, that is, the HD backup itself. So, I'm stuck with having to diagnose the drivers to  see if they're functioning and then getting retrieval software, or sending it off to a Best Buy lab. I should be in the poorhouse before this is over.  But, thanks for trying. Abram

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  • abrum Jul 21, 2008

    My Email is: abramdeepdiver@aol.com  and my phone is: 347-886-6087.  I appreciate any help you provide but want  to make sure I'm not taking advantage of your generosity. Abrum

  • abrum Jul 27, 2008

    George Kohler is an outstanding technical support person. He doesn't just  have the title expert, he is one. He should be anybody's first choice in seeking solutions to complicated failures in your computer system. Thanks George!  Abrum/NYC

  • Brick-Flower Aug 03, 2008

    I have the same problem...constant blue light and a low-volume clicking noise. I am using MS Vista as an OS. My email is tslusarek@yahoo.com please help. I have about 400G of data on my Acomdata 500G.

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I have the software you need. Send me your E-mail address and phone number and I will finish fixing this for you free. I will even send you the software for retrieving your data. Don't panic.
George

Posted on Jul 21, 2008

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6ya6ya
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Gateway PC screen blank, geek squad diagnosis motherboard issue


You could replace the motor board for less than $100 but I think the geek squad says the motor board is bad on every computer that doesn't start right up for them so I would have someone else look at it first. Or just get a new computer at walmart for like $300

Jul 23, 2009 | Computers & Internet

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Acomdata backup hard drive


open your cpu chk all cable then try to on

Jul 19, 2008 | Acomdata Computers & Internet

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BEST BUY GEEK SQUAD ROUND-UP


I can confirm that this level of incompetence is quite common. It is Best Buy's standpoint that Geek Squad is an extension of their sales strategies, thus their hiring practices reflect that standpoint. Many Geek Squad "Agents" are hired or transfered to Geek Squad based upon their merits as sales people, NOT technicians. This strategy, combined with the pathetically low pay level (which any certified or experienced technician would laugh at) results in untrained staff programmed to follow certain sales strategies. In my experience, many of my fellow employees were on the same technical level as the customers across the counter seeking support.

Best Buy did settle with Winternals / Sisinternals and integrated many of their tools into Geeks Squad's authorized repair disk (Much of which is purely automated). At some level, Best Buy has internally recognized that their Geek Squad staff is mostly unqualified and have catered their corporate licensed / developed software to reflect the situation. This not only showed Geek Squad's incompetency (again) but also shows how news media is more interested in scaring you than actually helping you. It's good that the big chains got this bit of negative press on a local station but you should also applaud the store that did it for free - at least post their name and address and show an interview with the owner or clerk.

Mom and pop shops are usually run by people that are hobbyists first and business-folk second. Whenever someone at my company asks for personal computer help that I don't care to deal with I send them to a small shop in our town - one with Windows 3.1, Windows 95, Netscape Navigator and Word Perfect stickers are mostly-faded on the window. I know they'll be treated honestly and fairly. No charge just to examine a computer to add onto the actual repair.

It's sad how many people/companies are more interested in making the most money from a problem instead of trying to solve it fairly.
and LASTLY "1st thing that video is at least 8 years old I remember seeing it when I was young in highschool."
Perhaps you are thinking of the PC World investigation of major retail computer service departments? I remember reading it long ago:
http://www.pcworld.com/article/3764-6/pc_repair_ripoff.html
The article is from Mid 1998. A damaged IDE cable was part of the problems on their test PCs.

From the article:
"Of 55 problems tested across 20 stores, a total of 30 were misdiagnosed, ignored, or went otherwise unfixed. Best Buy and Computer City each missed on 9 of 15 tries."

THE REAPIR WE WERE TALKING ABOUT WAS A 10 TO 20 DOLLAR FIX :()

AND


A confidential settlement has ended litigation initiated by Winternals over copyright infringement regarding Geek Squad's use of its ERD Commander software.

The lawsuit should end following a July 7th motion from Winternals lawyer David Weaver, who cited a settlement agreement reached between the company and Best Buy, which owns Geek Squad.

Instead of a lengthy lawsuit, Winternals now has a three-year agreement in place with Best Buy. This will permit its Geek Squad of tech assistance personnel to lawfully use licensed programs from Winternals and Sysinternals. This includes the ERD Commander system recovery tool.

The problems for Best Buy and Geek Squad started in February 2006. Winternals had conducted training sessions for Geek Squad employees, as part of its negotiations with Best Buy to license software for its 12,000 Geek Squad workers.

Then the negotiations ended abruptly. Coupled with the admission from employees of Geek Squad and Best Buy that they had been using unlicensed copies of ERD Commander, Winternals began to investigate.

They set up systems needing repair in multiple locations, and put calls in to Geek Squad for assistance. Geek Squad staffers either used unlicensed copies of ERD Commander, or had them in their possession.

In April 2006, Winternals sued in US District Court in western Texas for copyright infringement, circumvention of copyright protections systems, and misappropriation of trade secrets.

on Dec 27, 2009 | Computers & Internet

2 Answers

I purchased an Insigna HDTV (or so I thought) at Best Buy a year ago, anticipating the February 09 conversion. I also bought a HD specific antenna, since I don't subscribe to either cable or the...


I was not aware that there are HD specific antennas. But, that aside, I don't know enough to answer without the model number of your set and information about the antenna, such as how you have it connected, is it amplified?
Best Buy is usually pretty good about helping with solutions. Have you called or visited a store? Be sure to ask for the Geek Squad person/s that are specifically assigned to TV's. Also most of their Dept heads are pretty knowledgeable concerning conversion and the associated problems. My apologies for not having a better answer.

Sam Bass

Nov 19, 2008 | Televison & Video

3 Answers

ARCHIE


A.R.C.H.I.E. is the demonstration software used on all Windows-based PCs sold at Best Buy that are used as demonstration units. The software is not designed to be installed on any PC other than those being used within the store.

Unfortunately, the removal of A.R.C.H.I.E. without the original disc (which is provided monthly to the stores from the corporate offices) is going to be nearly impossible. You have two solutions in this case:

1. Utilize the PC's recovery methods (most likely recovery partition, however you might have a model that came with recovery discs as well. The A.R.C.H.I.E. software prohibits most recovery disc creators from working properly). Note that for this method to work, you must be able to start the recovery process outside of Windows.
2. Bring the computer (along with its AC adaptor, if it is a laptop) to any Geek Squad precinct (any Best Buy store or standalone Geek Squad) for uninstallation of the A.R.C.H.I.E. software (without damage to the underlying operating system). This should be a free service as it is THEIR software running that requires removal for normal operation of the computer, and per company SOP should have been removed prior to sale. This is the preferred method, however you might not have access to a Geek Squad precinct and need it done before you will have access to a precinct again.

Disclaimer: Answerer is currently employed by The Geek Squad. The opinions and statements in this answer may not reflect the views held by Best Buy or The Geek Squad. Official communications from these companies may be obtained from http://www.bestbuy.com/ or http://www.geeksquad.com/.

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1 Answer

Frozen Drive


Hi Blue Spanky,

Yes, Geek Squad® offers data recovery services. There are three levels of data recovery, dependant upon the condition of your hard drive. These services are offered on a carry-in basis. Visit your Geek Squad® precinct at your local Best Buy™ store to learn more, or visit http://www.geeksquad.com/pricing for information on services available through Geek Squad®.

Thank you,
Jason,
Go Ahead. Use Us.

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2 Answers

Replace Printer Head or Replace Printer?


Why are they saying the head is dead when it went in for a faulty card reader? Get the machine back and follow my head cleaning instructions on previous posts. If it work, then you saved a bundle on a replacement machine. If it doesn't work, yoo lost nothing but a little time.

See my cleaning info HERE: http://www.fixya.com/support/t138226-printer_not_printing

May 19, 2008 | Epson Stylus Photo R320 InkJet Printer

1 Answer

External hard drive


It sounds like your hard drive is damaged my friend. Hard drives are very, very dilicate pieces of machinary. The disk is paper thin and any sudden jarring, especiaiy dropping it creates a warp in the drive. Unplug it to prevent further damage. Don't worry in many cases you can have the data retrieved from your hard drive by using this online company that I highly recommend:
http://www.gillware.com/

May 15, 2008 | Acomdata (HD160UE5-72) (HD160UE572) 160 GB...

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Try calling MCM Electronics as they are the only ones who supply parts for this specific unit.

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Toshiba Satellite L15-S104, Model PSL10U-01X02F--A COMPLETE LEMON!


Christine.

Go back to best buy. the closest one to you. and see about yoru exteneded warranty. Toshiba dont deal with the extended warrentys.A 3rd party company is looking after it for you (best buy) i guess geek squad.. If the warrenty is out and you gotta pay 600 dollors to replace your computer motherboard. all depending on what you use it for an entry level laptop is close to 600 dollors great for web browseing and office use school, some games.

Feb 14, 2008 | Toshiba Satellite L15-S104 Notebook

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