Question about Samsung SCH-u740 Cellular Phone

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Samsung Alias shutting off

My phone just ramdomly shuts off. I have hqd the phone replaced cause my other one kept doing it and now same problem again?

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  • Anonymous Jul 24, 2008

    We have 2 of these phones and we have the same problem (plus more) with both of them. We have had both phones replaced twice now and again. Same problems. First Replacement set: Started having issues within minutes of leaving the Verizon Store. SMS messages to and from the phones would fail, the phones would lock up, they would randomly shut off. Second Set of replacement phones: Random shut offs on both phones, and one of them starting displaying garbage on the screen within 24 hours of activating the replacement. To clear the garbage, we have to shut off the phone and turn it back on several times. My daughters have several friends with this same model and all are complaining of the same issues. One family had the phone replaced 5 times and still the issues return. They finally canceled their accounts with Verizon and moved to another service provider.

    The first set of u740s that we had ran perfectly for several months. It was earlier this year that the above issues started happening and it immediately returns with every replacement. Makes me wonder if the issue is with either a code upgrade or a change to Verizon's network that is causing the problem with our u740s.

  • Anonymous Oct 14, 2008

    Some days it work fine without a problem. Other days it will hardly stay on shuts of usually when i shut it or move it around

  • Anonymous Dec 21, 2008

    i have the same issues. i haven't had my phone replaced and now an wondering if i really want to. all it does is turn off randomly, with none of the other problems. i got the phone not long after it came out so i really think that it is the new ones that are having the longer list of problems. my suggestion, if the phone becomes unberable, get a different phone.

  • kathryng Feb 08, 2009

    My phone keeps freezing up on me , when I try to reply to a text . I read it lengthwise and send it back using the full keyboard . When I flip , it freezes , and the only way to fix it is to physically take out the battery . This is really annoying .

    -- Kathryn .

  • Anonymous Mar 22, 2009

    I have the same problem with my Alias phone! The other phone on my plan (my husband) will txt me and I will not get it or I may get it hours later! I have friends on other networks who txt me and I never get them. There have also been times that I send txt messages out and they will not send or they go out more than once. I have to say I had a rzr before this phone and that ****** had reception everywhere, I definitely scarificed the reception for the qwerty keyboard on this phone. I was not going to worry about it but, now I think I may have to go to the carrier kiosk and talk to them it is really aggravating when you are waiting for a response to a message that the phone never sent. DO you know how many times I have had to apologize to my husband?!



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RIANAS - the firmware may need to be reflash in the phone to correct this issue.

GUEST - It would be best to flash the phones firmware but if the problems are still there after reflashing change the models you are using.

Posted on Sep 20, 2008


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Samsung Alias shutting off

If its not the battery, it sounds like a defect. I would trade it in for another model and be done with the alias.

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